
Audi Fort Worth
Benbrook, TX
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A positive experience This was the easiest car buying experience I've had.... Most of the interaction was via email, specifically Zoran @ Ft. Worth Audi. Zoran is a great s This was the easiest car buying experience I've had.... Most of the interaction was via email, specifically Zoran @ Ft. Worth Audi. Zoran is a great salesman, very attentive and overall wonderful to work with - highly recommend anyone looking for an Audi in the Ft. Worth or near areas (we drove down from OKC area) to contact Zoran. You will get a great deal and the attention deserved. Everyone we encountered at the dealership was very friendly and easy to work with. Thanks to the whole team! More
3rd Audi from them! I won't go any where else! I just purchased my 3rd Audi from Zoran. My first purchase with them was a long process, I couldn't make a decision and ended up ordering exactly what I just purchased my 3rd Audi from Zoran. My first purchase with them was a long process, I couldn't make a decision and ended up ordering exactly what I wanted. They took their time with me and were always patient. My second was a move from an S5 to a more family friendly sedan, today I went full. Mommy and moved to a Q7. My Audi's have held amazing value and it's been an easy painless process.Z oran and the guys here are always friendly but not pushy. I never feel pressured but always well taken care of. Today I was in and out with a new car in just a couple hours, and that was only so long because I had a few test drives. I reccomend Ft. worth to friends all the time, it's well worth the drive from Dallas! More
Very bad experience with purchasing a car This was going to be my second car from Audi, I went to dearlership in Fort worth, the sales person didn't seem like helpful, she seems like she did This was going to be my second car from Audi, I went to dearlership in Fort worth, the sales person didn't seem like helpful, she seems like she didn't really care if i buy a car or not. She wasn't rude but very careless and didn't seem like she is really trying to make it work. I didn't get a car from this dealership because of her attitude and and how she handle the customer. I will never go back to the dealership in Fort worth even tho i live in fort worth. Worst experience ever. now i'm working with another sales person in Plano, he is so nice and kind and trying hard to get close to what i want. More
I bought a used 2010 S4 from this dealer about two months ago. The car was sold to me with a few rock chips and was missing a little button in the navigation wheel. They replaced the button for free on the s ago. The car was sold to me with a few rock chips and was missing a little button in the navigation wheel. They replaced the button for free on the spot under my "factory warranty". Which I was told had another 3000 miles left on it. I noticed the coolant was a little low and my salesman told me the system was just checked and was fine and it was ok to be a little low. I knew that wasn't accurate but I figured it would be ok as I had 3000 left on my factory warranty. I drove my car home about 270 miles away and I noticed the car was slightly lower on its coolant. I went to my local Audi dealer and topped it off, about a month later I noticed it was low again. I decided I should bring it in for service under my factory warranty. It was then brought to my attention that my warranty actually ran out 2 months prior to me buying the car. I brought that to the attention of Ft Worth Audi and they didn't care at all and offered no compensation. After further investigation I found the leak was coming from a cracked radiator that was never repaired after an accident. So now I have a busted radiator and no factory warranty not that the warranty would help, but I was lied to every step of the way. Audi should be ashamed to have their logo on this dealers sign and you should steer clear of them. More
We purchased our first Audi from Fort Worth Audi, a Certified Pre-Owned 2010 Audi S4 with the Prestige package. This was, without a doubt, the best car-purchasing experience myself or my wife has ever Certified Pre-Owned 2010 Audi S4 with the Prestige package. This was, without a doubt, the best car-purchasing experience myself or my wife has ever had. Zoran Gutic was EXTREMELY helpful from the very first email inquiry and very knowledgable about the car. He never tried to "sell" me the car, but instead made sure it was the right car for my tastes. He guided us from start to finish with finess and patience, always inviting more questions about the car or dealership and making sure all our questions were answered. Likewise, John, the Finance Manager, did not try to cram extended warrenties down our throats, but instead discussed in depth how long we planned to keep the car and what kind of driver I was (aggressive, leisurely, lots of miles each year, few miles each year), and tailored the extended coverage delivery based on that information (even steering us *away* from several categories of coverages). Every bit of the searching/buying/financing/extended coverage experience was low-pressure and very relaxed. I did purchase the nick and dent coverage because I'm nitpicky about paint blemishes etc, and a total freak when it comes to rim damage. All in all, the experience was the best we've had with a dealership, and my wife and I commented on that two or three times on our lengthy drive back to Houston last night in the S4. Whether looking for new or used, we will bring our business to this dealership time and again as long as future experiences remain at this stellar level. -Paul and Jes More
I just took possession of a 2013 Audi RS5. I had to order the vehicle, and the entire process was very easy. The sales person was great to work with and had a good knowledge of the vehicle and the bra order the vehicle, and the entire process was very easy. The sales person was great to work with and had a good knowledge of the vehicle and the brand. This is my 5th car purchased from this dealer. I purchased two Q5 and I had an A5 and S5. More
Very good staff and helpful my salesman Zoran was very accommodating through the whole ordering process. I will come back and buy for here again. accommodating through the whole ordering process. I will come back and buy for here again. More
I have serviced my car with both Austin and Kyle in the service department for a 2 years now. I understand why the parking lot is always full...I along with everyone that walk through the doors that I ha service department for a 2 years now. I understand why the parking lot is always full...I along with everyone that walk through the doors that I have seen are truly made to feel special and I trust the work that is done on my car. They work hard to make sure the prices are fair and the work is done right. They are always busy when I call or stop by, but I would rather do business with someone who values my car and wait a little bit than do business with anyone else! Thank you Fort Worth Audi for such an incredible experience! More
Called to make a service appt and was always sent to voice mail. Waited for a return call for three days. Called Director of Services. Left a voice mail. No response. I can't believe these guys do any b voice mail. Waited for a return call for three days. Called Director of Services. Left a voice mail. No response. I can't believe these guys do any business. More
Horrible in service department, left my car there on a Friday afternoon to replace a fan relay switch. My car sat there till Monday and still wasn't even looked at, the excuse was they where "busy" and "u Friday afternoon to replace a fan relay switch. My car sat there till Monday and still wasn't even looked at, the excuse was they where "busy" and "understaffed". Unless you want to be car-less for days without answers and to get the "run-around" on when your car will get looked at I recommend you go somewhere else. Would have expected much better for a Audi dealership.... More