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Audi Fort Worth

Benbrook, TX

Overview
Reviews
Vehicles
4.8
440 Reviews
Call Dealership (817) 632-6700
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7330 Hawkins Center

Benbrook, TX

76126

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Showing 440 reviews

January 10, 2022

Would like more detail about service activities - costly service - requested info about extended warranty but did not receive . More

by Lkleinvehn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan in service dept - no name for woman who set appt- it clear on service -
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Jan 25, 2022 -

Audi Fort Worth responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Veronica Zamora the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Alex Bagherloo General Manager ABagherloo@Audifortworth.com

Jan 26, 2022 -

Lkleinvehn responded

Paperwork did not specify all service items. Still waiting for info on extended warranty coverage

December 15, 2021

Prompt service and everything was performed as expected. Nice facility to wait in. Guest WIFI is nice. More

by Pterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
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Dec 30, 2021 -

Audi Fort Worth responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

November 25, 2021

Tie always goes above and beyond to take care of me and my car. keeps me informed during the process. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie
Report | Print
Nov 30, 2021 -

Audi Fort Worth responded

Thank you, Denise, for your kind words for Tie! We thank you for your business and look forward to your next visit!

November 04, 2021

I’ve been to afew of them but looks like this one is a work in progress. More

by bwamao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Report | Print
Nov 05, 2021 -

Audi Fort Worth responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 26, 2021

Very helpful on Sunday. I was very anxious about my faulty battery and he took care of it. A little expensive. More

by Peward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nice young man
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Oct 26, 2021 -

Audi Fort Worth responded

Thank you, Peward, for your kind words! We thank you for your business and look forward to your next visit!

Oct 26, 2021 -

Peward responded

Thanks

October 12, 2021

Brought my 2021 Q5 in for a standard oil change without an appointment. Total time was about an hour and a half. The waiting area is small but adequate. Ethan kept me in the loop about the status of my ser More

by cllaca2553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Oct 13, 2021 -

Audi Fort Worth responded

Thank you for your kind words for Ethan, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

August 15, 2021

Professional, easy appointments. They did what they said that they will do. They handle with care, let us know what are the issues; fixed and then call for pick up. More

by Ii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Beaty, group1auto group1auto
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Aug 17, 2021 -

Audi Fort Worth responded

We're so glad that you had an enjoyable service experience with us! Thank you for your business!

August 14, 2021

Service was great and quick, they took care of everything I need and solve all the issue I had with the car. Tia was the one that helped me More

by Tonywinn1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie
Report | Print
Aug 17, 2021 -

Audi Fort Worth responded

We are very happy to hear that Tia was able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

August 10, 2021

Regarding my service appointment on 8/7/2021, Tyler, my service tech, informed me of pricing prior to service and noted a discount that was available. He was available to answer any questions. More

by Shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, service advisor
Report | Print
Aug 13, 2021 -

Audi Fort Worth responded

Thank you, Shay, for your kind words about Tyler! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

August 04, 2021

Top notch dealership! Recently, I took my car for maintenance service and was assisted by Tyler Jordan. He was extremely attentive and professional. Great job! More

by aliciaatwood402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
Report | Print
Aug 05, 2021 -

Audi Fort Worth responded

Thank you, Alicia, for your kind words for Tyler! We thank you for your business and look forward to your next visit!

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