Audi Fort Worth

Regarding my service appointment on 8/7/2021, Tyler, my service tech, informed me of pricing prior to service and noted a discount that was available. He was available to answer any questions. service tech, informed me of pricing prior to service and noted a discount that was available. He was available to answer any questions. More

Top notch dealership! Recently, I took my car for maintenance service and was assisted by Tyler Jordan. He was extremely attentive and professional. Great job! maintenance service and was assisted by Tyler Jordan. He was extremely attentive and professional. Great job! More

Audi Fort Worth is the best!!!! Thanks, Tie🙂Tie is Audi Fort Worth is the best!!!! Thanks, Tie🙂 Tie is ALWAYS very professional, very skillful, very kind and very knowledgeable. She is the best auto Audi Fort Worth is the best!!!! Thanks, Tie🙂 Tie is ALWAYS very professional, very skillful, very kind and very knowledgeable. She is the best auto service agent at Audi Fort Worth. Thank you so much! Tie😇 More

Every time I have to get a repair or a service done Ethan Beaty is professional and the staff take great care of me and my car! I can hardly express my gratitude for how he and the other service department w Beaty is professional and the staff take great care of me and my car! I can hardly express my gratitude for how he and the other service department workers acknowledge you as you come in. Ethan and my technician kept me informed from beginning to end on the status of my vehicle and that is so invaluable. I truly appreciate the staff at Fort Worth Audi! More

Great sales team, very welcoming and knowledgeable staff clearly explained the model and the features of the vehicle we are interested in and made our purchase a great buy! clearly explained the model and the features of the vehicle we are interested in and made our purchase a great buy! More

My experience with ft worth Audi has always been pleasant. I’m usually in and out in no time. It is expensive but I’m confident in the repairs. pleasant. I’m usually in and out in no time. It is expensive but I’m confident in the repairs. More

I had a wonderful experience dealing with David Carpenter in the finance department. I needed to buy Audi care and Audi maintenance package. We had already purchased Audi A6 elsewhere . After dealing with Da in the finance department. I needed to buy Audi care and Audi maintenance package. We had already purchased Audi A6 elsewhere . After dealing with David, I wished we had purchased it with him. Awesome customer service. More

Terrible Used Car Purchase! DO NOT BUY HERE! Do not buy anything here - especially used vehicles. I thought that an Audi dealership wouldn't be a cowboy operation but I was absolutely wrong. I tr Do not buy anything here - especially used vehicles. I thought that an Audi dealership wouldn't be a cowboy operation but I was absolutely wrong. I traded a Volvo XC90 for a 2015 Q7 TDI. The deal was done online and over the phone as I am based further afield in Austin. Videos and pictures were shown of both vehicles with any known problems disclosed beforehand. They stated - 'Non smoker, no dings or scratches, interior perfect and everything working as it should etc etc'. I trusted them on their word (big mistake) and arranged for them to ship out the car and take mine. Once received it appeared to be ok (the money had already changed hands) but on further inspection the car is far from OK. Firstly it has been for sure a heavily smoked in vehicle (i had to buy an ozone machine to try to remove) and the smell was overwhelming. Secondly, the dash had a huge dent where it looks like either someone punched it or something was forced into it. Thirdly, the backs of the seats were completely detached - looks like some work had been done on the seats as we had airbag sensor light going off. Lastly, the car is overall a scruffy piece of crap - interior metal trim pieces have heavy scratches and dings, the exterior is untidy and has scratches and visible paint where someone has tried to remove heavy scratches. The salesperson even test drove the car, filled the tank and said it was perfect (only 25k miles!) - he would of for sure noticed these issues.. I kind of blame myself on this one as I really should have looked over the vehicle myself but it was Audi, right? They have a reputation and they wouldn't cheat you on a bad deal, right? Wrong!! I complained about the dash dent as this was the big noticeable thing and they were good enough to replace the whole dash here in Austin - that took over 2 months as the dash was shipped from Germany plus they messed up the door on a lift and had to replace it! Just got the car back and now the key fob sensor doesn't work and the steering wheel is not aligned correctly. They also managed to pull of a trim piece on the dash - it's going back to them again! Anyway, I think I may have a cursed vehicle! DO NOT BUY ANYTHING HERE! DO NOT TRUST THEM. Out... More