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Audi Fort Worth

Benbrook, TX

Overview
Reviews
Vehicles
4.8
372 Reviews
Call Dealership (817) 632-6700

7330 Hawkins Center

Benbrook, TX

76126

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Showing 372 reviews

February 21, 2022

I had an excellent experience with Jonathan Top and Alex. Jonathan was extremely knowledgeable of my new Q7 since this was my first Audi purchase. His patience and expertise was probably one of the best More

by Rhosey1422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Top
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Feb 21, 2022 -

Audi Fort Worth responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

February 02, 2022

Very supportive and considerate of our time when our vehicles are dropped off. Very professional group More

by Tburks46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie Johnson was a gem. Tie is very professional and took great care of me as a new customer to Audi.
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Feb 04, 2022 -

Audi Fort Worth responded

Thank you for your positive review! We appreciate your business.

January 10, 2022

Would like more detail about service activities - costly service - requested info about extended warranty but did not receive . More

by Lkleinvehn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan in service dept - no name for woman who set appt- it clear on service -
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Jan 25, 2022 -

Audi Fort Worth responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Veronica Zamora the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Alex Bagherloo General Manager ABagherloo@Audifortworth.com

Jan 26, 2022 -

Lkleinvehn responded

Paperwork did not specify all service items. Still waiting for info on extended warranty coverage

December 15, 2021

Prompt service and everything was performed as expected. Nice facility to wait in. Guest WIFI is nice. More

by Pterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
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Dec 30, 2021 -

Audi Fort Worth responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

November 25, 2021

Tie always goes above and beyond to take care of me and my car. keeps me informed during the process. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie
Report | Print
Nov 30, 2021 -

Audi Fort Worth responded

Thank you, Denise, for your kind words for Tie! We thank you for your business and look forward to your next visit!

November 04, 2021

I’ve been to afew of them but looks like this one is a work in progress. More

by bwamao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Report | Print
Nov 05, 2021 -

Audi Fort Worth responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 26, 2021

Very helpful on Sunday. I was very anxious about my faulty battery and he took care of it. A little expensive. More

by Peward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nice young man
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Oct 26, 2021 -

Audi Fort Worth responded

Thank you, Peward, for your kind words! We thank you for your business and look forward to your next visit!

Oct 26, 2021 -

Peward responded

Thanks

October 12, 2021

Brought my 2021 Q5 in for a standard oil change without an appointment. Total time was about an hour and a half. The waiting area is small but adequate. Ethan kept me in the loop about the status of my ser More

by cllaca2553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Oct 13, 2021 -

Audi Fort Worth responded

Thank you for your kind words for Ethan, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

August 15, 2021

Professional, easy appointments. They did what they said that they will do. They handle with care, let us know what are the issues; fixed and then call for pick up. More

by Ii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Beaty, group1auto group1auto
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Aug 17, 2021 -

Audi Fort Worth responded

We're so glad that you had an enjoyable service experience with us! Thank you for your business!

August 14, 2021

Service was great and quick, they took care of everything I need and solve all the issue I had with the car. Tia was the one that helped me More

by Tonywinn1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie
Report | Print
Aug 17, 2021 -

Audi Fort Worth responded

We are very happy to hear that Tia was able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

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