Audi Fort Worth | Page 3

Always fabulous customer service. Ethan is my service advisor and he is great. When he is unavailable, the rest of the team is also great. Ethan is my service advisor and he is great. When he is unavailable, the rest of the team is also great. More

This was my first visit to Audi in the Fort Worth/Benbrook area. My Q5 broke down and had to be towed to the dealership. We spoke with Sherry Parker who efficiently handled our car once it arri Worth/Benbrook area. My Q5 broke down and had to be towed to the dealership. We spoke with Sherry Parker who efficiently handled our car once it arrived. She provided timely updates letting us know the problem was due to a defective coolant issue and that parts were ordered, and when our car was repaired. Audi shuttle driver Bryan picked me up and drove me to the dealership to retrieve my car. Bryan sent me texts with an ETA. Everyone was very professional, knowledgeable and willing to help. I was very impressed with the customer service I received! Thank you. More

David was very polite and helpful. He spent extra time at closing time to help me set up my phone. He spent extra time at closing time to help me set up my phone. More

This dealer is very good, staff was very friendly and helpful, I had good time taking with my service advisor so thanks a lot James. helpful, I had good time taking with my service advisor so thanks a lot James. More

My service representative was outstanding and this dealership maintenance department is the finest of the three I have used since purchasing my Audi. dealership maintenance department is the finest of the three I have used since purchasing my Audi. More

Jace and the staff at Audi Ft Worth made the purchase experience an easy and straightforward transparent transaction. I have purchased several vehicles in my life but this was the easiest and most straig experience an easy and straightforward transparent transaction. I have purchased several vehicles in my life but this was the easiest and most straightforward experience I’ve ever had. More

Service department is always attentive to my needs. They explain anything they find that needs attention now and upcoming. They explain anything they find that needs attention now and upcoming. More

Had to bring my car in because I received an error message. Michael helped me, and took care of things quickly. Called when he said he would, explained clearly and got my car back quickly. Very plea message. Michael helped me, and took care of things quickly. Called when he said he would, explained clearly and got my car back quickly. Very pleased! More

As soon as I pulled in, someone came right out. I came right before closing. I left my car and someone took me home. My car was ready the next morning. Everyone was very helpful! I came right before closing. I left my car and someone took me home. My car was ready the next morning. Everyone was very helpful! More

Always professional and takes the time to answer my ? ’s. I always wait for my vehicle and enjoy the atmosphere and the ability to work while I wait. ’s. I always wait for my vehicle and enjoy the atmosphere and the ability to work while I wait. More