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Audi Fort Worth

Benbrook, TX

4.8
371 Reviews

7330 Hawkins Center

Benbrook, TX

76126

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Showing 371 reviews

June 18, 2023

The staff here is awesome and always so helpful! Thank you Ethan for making my cars service go so smoothly:) More

by Denise Bell
Recommend Dealer
Yes
Employees Worked With
Ethan (service department)
Jun 20, 2023 -

Audi Fort Worth responded

We appreciate your positive review about your recent experience with us!

June 16, 2023

I have always been impressed and pleased with my service with Audi 😁 they strive to make me happy and take great care of me and my 2015 Q7😁 and their new dealership in Benbrook is beautiful and huge! stil More

by Bananni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan , group1auto group1auto, Raphael Gutierrez
Jun 21, 2023 -

Audi Fort Worth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 21, 2023 -

Bananni responded

I never cringed at the idea of taking my car in for service, it's very convenient once a year to get an oil change and everything checked out. I am very happy with my Audi service 😁 thank you!! Anni

June 16, 2023

Michael and his team solved all the issues with my Q5 hitch electrics, and clearly explained those problems to me. By the way, the vehicle was all muddy (as we just came back from a trip) when I checked More

by BernardoKave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 21, 2023 -

Audi Fort Worth responded

Bernardokave, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Fort Worth!

June 15, 2023

I feel like a Queen when I go in for anything even to get my car washed. Great service More

by Zoegrace815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Jun 19, 2023 -

Audi Fort Worth responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

Not satisfied with customer service or post-deal actions. Will not do further business at establishment. More

by Anthony Ng Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jace Ocampo, Bill Whitlock, Marc McWhorter
Jun 15, 2023 -

Anthony Ng Perez responded

No comment

Jun 21, 2023 -

Audi Fort Worth responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

June 14, 2023

The Service Department here is top notch. Everyone is polite and professional. My last advisor Marc is above and beyond any service advisor I’ve experienced. These guys get what customer serv More

by Tgreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Moja
Jun 16, 2023 -

Audi Fort Worth responded

We are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 11, 2023

Ethan Beaty is the best service writer I've ever experienced. He is so knowledgeable and courteous. First class service department employee. More

by Randsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, sales, group1auto group1auto, Raphael Gutierrez
Jun 16, 2023 -

Audi Fort Worth responded

Thank you for your kind words for Ethan, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 09, 2023

Service department was very courteous and professional. They were very quick in taking care of my car and very thorough. More

by Slturn21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
Jun 15, 2023 -

Audi Fort Worth responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

June 09, 2023

THE BEST EVER! After 40 years of car buying this was the best experience my wife and I have ever received from a dealership. Anthony D., our representative, was an More

by randeprost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony O'Baner
Jun 15, 2023 -

Audi Fort Worth responded

Hi, thank you for taking the time to leave a review for us at Audi Fort Worth. We're happy we could meet your expectations! We hope to see you soon!

June 01, 2023

Very clean and professional dealership, everyone was helpful, the salesman Ben was knowledgeable and answered all of my concerns More

by Audi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Garcia , group1auto group1auto
Jun 08, 2023 -

Audi Fort Worth responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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