Audi Fort Worth

They were very friendly, accommodating and quick with getting my car serviced and back to me! getting my car serviced and back to me! More

Knowledge, Courtesy, Professional and Clean facility in all areas where customers have access. Snacks, water, coffee, TVs, self work and wait areas, bathrooms too. Excellent environment for clients. all areas where customers have access. Snacks, water, coffee, TVs, self work and wait areas, bathrooms too. Excellent environment for clients. More

Easy to get to and out of. When doing the videos, please speak up and not so fast. When doing the videos, please speak up and not so fast. More

Great experience. I worked with Bill Whitlock, the sales director. This is the second car I've bought from him. He has always been extremely fair and transparent to wo I worked with Bill Whitlock, the sales director. This is the second car I've bought from him. He has always been extremely fair and transparent to work with. When I arrived at the dealership to sign the deal, he had all my paperwork printed and the car was ready to go. It couldn't have been a smoother process. Be sure to ask for Bill when shopping here, he will take great care of you! More

When buying a car, it’s a big investment and you should feel it’s a pleasant experience. It was not. feel it’s a pleasant experience. It was not. More

I came in on a Saturday morning needing to get to a family reunion in Cross Plains, when I got a warning light that the alternator was not charging. They got the car in the shop pretty quickly, and dia family reunion in Cross Plains, when I got a warning light that the alternator was not charging. They got the car in the shop pretty quickly, and diagnosed the alternator and battery defective. Not having the parts available, they extended us a loaner Q5 until repairs could be made. We did make the reunion a little late for lunch, but they saved us food and we had a great visit. Thank you Mark! (Service rep) More

When I take my vehicle in for service, I have always received great feed back on the issue and service. received great feed back on the issue and service. More

Everything was amazing! Micheal was very educational and helpful. I would definitely recommend this dealership to friends and family. Micheal was very educational and helpful. I would definitely recommend this dealership to friends and family. More

Great dealership in every aspect - sales, service, and overall customer support/management. We have purchased 6 vehicles from them. overall customer support/management. We have purchased 6 vehicles from them. More

AVOID this dealership! ! Bill Whitlock is the most condescending, unprofessional, and blatantly disrespectful sales manager I have ever encountered. He will lie directly to ! Bill Whitlock is the most condescending, unprofessional, and blatantly disrespectful sales manager I have ever encountered. He will lie directly to your face, interrupt you repeatedly during conversations, and show a complete lack of any shred of customer service. I was completely shocked by the way I was treated, especially in light of the fact that I was looking to purchase a $130k vehicle. Take your business elsewhere!! More