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Audi Fort Worth

Benbrook, TX

4.8
370 Reviews

7330 Hawkins Center

Benbrook, TX

76126

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Showing 370 reviews

September 02, 2023

From our first contact online, through our first text and finally our visit to the dealership, we encountered nothing but a great experience. Luis may be fairly new tp the dealership, but he was knowledgable More

by Bill&Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, Bill and David
Sep 21, 2023 -

Audi Fort Worth responded

Thank you for sharing your positive experience!

August 30, 2023

Michael Moja in the service department is AWESOME. He always takes care of me and is intentional on what HAS to be done and tells me what additional services should be considered. Always a great exper More

by Dea Edney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moja
Sep 09, 2023 -

Audi Fort Worth responded

Thank you for acknowledging Michael! It is always great to hear when one of our associates is acknowledged for their professionalism. We look forward to the pleasure of assisting you again!

August 25, 2023

This dealer has at least one of the most unethical sales managers I have ever meet. They make you sign an agreement that you will purchase the car if they can get you the price for your trade in you want. T More

by hankdriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Whitlock
August 25, 2023

Great service department. The manager of the service dept is very good. Veronica and I’m sorry I don’t remember her last name More

by jjoe8066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, group1auto group1auto
Sep 06, 2023 -

Audi Fort Worth responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 18, 2023

Their service is outstanding. Michael, my service advisor did a fantastic job of keeping me up to date and providing an accurate estimate of repair cost. More

by BMW740isport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Sep 06, 2023 -

Audi Fort Worth responded

We are thrilled that Michael provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 07, 2023

Ben Garcia explained about each feature of the car in detail and helped us in the entire process to make our purchase smoother. Antonio Top co-ordinated with us right from the scheduling the test drive More

by rk_audi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Garcia, Antonio Top., group1auto group1auto, Raphael Gutierrez
Aug 08, 2023 -

Audi Fort Worth responded

Congratulations on your new vehicle! We are grateful for your kind words and thrilled to hear that you had an exceptional experience with our sales staff

Aug 12, 2023 -

Audi Fort Worth responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

It's a pretty busy dealership, so follow up can sometimes be hard. Usually about 2-3 days for parts, but other than that... it was a really good experience. Will definitely use again More

by ryanderson26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service dept
August 02, 2023

The shuttle device was very friendly and helpful. Audi Ft Worth facility is beautiful. The service was efficient and friendly More

by wewhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 08, 2023 -

Audi Fort Worth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2023

Ben Garcia was professional, courteous, extremely knowledgeable about the Q5 we were purchasing, and took his time to make us feel welcome, with a an easy close on the sell. We reached out to Ben and More

by heatherlnichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Garcia
Aug 04, 2023 -

Audi Fort Worth responded

We're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. Congratulations on your new vehicle!

August 01, 2023

Jace Ocampo was my salesman and he was wonderful. He really worked with us to get the best options for us and for the dealership. We got a great deal and the feeling that he cared for us. He helped u More

by Virginia A Dias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jace Ocampo
Aug 02, 2023 -

Audi Fort Worth responded

Virginia, we're glad you had such a wonderful experience with us!

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