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Audi Fort Worth

Benbrook, TX

4.8
426 Reviews

7330 Hawkins Center

Benbrook, TX

76126

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Showing 426 reviews

January 04, 2024

Kirk is a great asset to your company. He’s knowledgeable about the company and has great customer service skills. Thank you guys for taking care of my vehicle!! More

by eli1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Jan 05, 2024 -

Audi Fort Worth responded

It's fantastic to hear that you had a great experience and that Kirk provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Outstanding service every time. The service department is consistently excellent. My service advisor, Michael Moja has been great to work with! More

by mek494
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael Moja
Jan 03, 2024 -

Audi Fort Worth responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 28, 2023

Just bought a new A3 from Audi Fort Worth. This is my second new car purchase within 1 year from this dealership and same salesperson, David Delgado. Got a phenomenal customer service and unbe More

by Sudhir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sudhir Shrestha
Dec 30, 2023 -

Audi Fort Worth responded

It's fantastic to hear Audi Fort Worth, especially with David's assistance, provided exceptional service for both of your car purchases! Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Wonderful service, very thorough! I appreciate their professionalism and transparency with the work they completed. More

by pareeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2023 -

Audi Fort Worth responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

I brought my Audi A7 in with a broken windshield in June. It was replaced there but the broke the little plastic box above the rear view mirror. Kirks McCoy, the service manager order a new one{?} but I st More

by rhmooremd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raphael Gutierrez
Dec 27, 2023 -

Audi Fort Worth responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 22, 2023

I believe this is the 7th car we have purchased from this dealership. We really would not go anywhere else. The customer service is impeccable. We always work with Ivan. He is very knowledgeable and possess More

by Allison Beck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iván and Anthony , group1auto group1auto, Raphael Gutierrez
Dec 29, 2023 -

Audi Fort Worth responded

It's fantastic to hear about your positive experiences with Audi Fort Worth and Ivan in particular. Seven cars from us is a testament to the exceptional service we provide. Ivan's knowledge, patience, and ability to address your questions with such attentiveness and respect truly make the car-buying experience a pleasure. Congratulations on your second Audi RSQ8! Enjoy every moment in your new RSQ8!

December 21, 2023

Great service and great facility. The dealership is clean and they kept us updated on the service out vehicle needed. More

by Janisbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Dec 22, 2023 -

Audi Fort Worth responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 15, 2023

Ethan has always done an amazing job of making sure to take good care of my vehicle and to keep me updated along the way! Excellent service every time. More

by jdmboy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan , group1auto group1auto, Raphael Gutierrez
Dec 19, 2023 -

Audi Fort Worth responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Very friendly and helpful employees . Thanks Marc and the tech that worked on my car to get it back on the road. Nice dealership with great waiting area. More

by Tfd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Dec 12, 2023 -

Audi Fort Worth responded

Thank you for choosing Audi Fort Worth! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Marc and his dedication to providing you with an excellent service experience.

December 05, 2023

I dropped by the dealership without an appointment and they were great in handling a problem. Within an hour they were able to finish the work. Very pleasant staff. More

by Winborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 05, 2023 -

Audi Fort Worth responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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