
Audi Fort Worth
Benbrook, TX
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Unintentional Vehicle Acceleration on 2023 Audi Q5. Audi Corporate Engineers said driver error, Audi Fort Worth said that there was nothing they could do since Audi Corporate said driver error. This Audi Corporate Engineers said driver error, Audi Fort Worth said that there was nothing they could do since Audi Corporate said driver error. This car is unsafe. After a deeper research, Audi settled a class action lawsuit years ago with this same problem. It's raised it head again and I hoping for others that mine was an isolated incident. I'm sure that Audi will respond to this post that is must have been driver error, but I can assure you that it was not driver error. I will not buy another Audi and I will not recommend this dealership to friends. I am no longer an owner of this vehicle. More
Did not deliver a working vehicle, did not follow up with local dealer as promised, ghosted me and local dealer regarding necessary repair local dealer as promised, ghosted me and local dealer regarding necessary repair More
Service team (3 different leads) were exceptionally professional and courteous. Service team provided prompt solutions. It was easy to tell focus and effort was being applied to returning the car in professional and courteous. Service team provided prompt solutions. It was easy to tell focus and effort was being applied to returning the car in full repair. More
This is my 3rd Audi and I’m still in love with the car. Marc at FW Audi was exceptional in his customer service. I truly appreciate the level of care and consideration from him and the team. Marc at FW Audi was exceptional in his customer service. I truly appreciate the level of care and consideration from him and the team. More
From the moment I walked into the building the dealership has treated me as a partner not a client. This partnership has continued to blossom into a trust relationship. I look forward to growing this relati has treated me as a partner not a client. This partnership has continued to blossom into a trust relationship. I look forward to growing this relationship with future purchases/investments. More
Ethan - he is the best. I can always count on him to get me in whenever I call, and my car is always ready in the same day. He gets me to and from work every time. He is I can always count on him to get me in whenever I call, and my car is always ready in the same day. He gets me to and from work every time. He is the king of service representatives. If he ever leaves Audi - I think will have to also. My expectations have grown over the last 4 years of working with him. He never disappoints. More