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Audi Fort Worth

Benbrook, TX

4.8
370 Reviews

7330 Hawkins Center

Benbrook, TX

76126

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Showing 370 reviews

November 06, 2023

They are always so sweet and always there to help I always want to get rid of my Audi but the literally are the only reasons why I keep it More

by Ceh96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
Nov 08, 2023 -

Audi Fort Worth responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

Great service. Mark and the rest of the staff were excellent. I would recommend them. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Nov 07, 2023 -

Audi Fort Worth responded

It's fantastic to hear that you had a great experience and that Mark provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

I saw a vehicle I had been looking on Audi Fort Worth’s website. After inquiring, I had my questions answered promptly and closed on the car at a price I liked. Dealer kept in touch with me, knocked out th More

by Pdx1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Matijevic, Tony Maloku, Marc McWhorter
Nov 08, 2023 -

Audi Fort Worth responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Ease to schedule service, which was quick and done correctly. Service rep was professional and efficient. More

by CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
Nov 07, 2023 -

Audi Fort Worth responded

We are thrilled to hear that you had a quick and easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

They were very friendly, accommodating and quick with getting my car serviced and back to me! More

by jennifer.k.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Nov 01, 2023 -

Audi Fort Worth responded

It's great to hear that you had a positive experience with friendly, accommodating, and quick service for your car. Fast and efficient service, combined with a welcoming attitude, can certainly enhance the overall customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

Knowledge, Courtesy, Professional and Clean facility in all areas where customers have access. Snacks, water, coffee, TVs, self work and wait areas, bathrooms too. Excellent environment for clients. More

by meowdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal in SERVICE area
Nov 02, 2023 -

Audi Fort Worth responded

It's fantastic to hear that you had a positive experience with Audi Fort Worth and found us to be knowledgeable, courteous, professional, and maintain a clean facility in all customer-accessible areas. The amenities such as snacks, water, coffee, TVs, work and waiting areas, and well-maintained bathrooms all contribute to an excellent environment for clients. Your positive feedback is much appreciated!

October 21, 2023

Easy to get to and out of. When doing the videos, please speak up and not so fast. More

by jfs64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moja, group1auto group1auto
Oct 24, 2023 -

Audi Fort Worth responded

We appreciate your feedback regarding the ease of access and exit. Your comment about the videos is also noted. Clear and understandable communication is important, and it's valuable to provide constructive feedback for improvement. We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Great experience. I worked with Bill Whitlock, the sales director. This is the second car I've bought from him. He has always been extremely fair and transparent to wo More

by Amaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Whitlock, group1auto group1auto
Oct 20, 2023 -

Audi Fort Worth responded

It's fantastic to hear about your great experience working with Bill, the sales director, and that you've had multiple positive interactions with him. Transparency and efficiency in the car-buying process can make a significant difference. Enjoy your new car!

October 18, 2023

When buying a car, it’s a big investment and you should feel it’s a pleasant experience. It was not. More

by andrewmcpaul
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Oct 19, 2023 -

Audi Fort Worth responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 817-632-6727. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Alex Bagherloo General Manager

October 17, 2023

I came in on a Saturday morning needing to get to a family reunion in Cross Plains, when I got a warning light that the alternator was not charging. They got the car in the shop pretty quickly, and dia More

by allanleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Oct 19, 2023 -

Audi Fort Worth responded

It's fantastic to hear that Mark and the team at the dealership were able to assist you when you needed it the most. Their quick diagnosis and provision of a loaner Q5 while the necessary repairs were being made is highly commendable. We're pleased to know that you were able to make it to your family reunion, and it's great that they saved you some food and that you had a great visit. Your feedback is greatly appreciated, and we're here to assist you whenever you need us in the future. Thank you for choosing our dealership!

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