Audi Fort Worth

Always professional, courteous and spot on. with sales and services. Great new facilities and waiting area. with sales and services. Great new facilities and waiting area. More

I went for a car wash and drove off in a new car. Turned in my lease A7 to buy a new S5. Angel spent his time to show he cared about my concerns, find me what I wanted and accommodate my schedule. I Turned in my lease A7 to buy a new S5. Angel spent his time to show he cared about my concerns, find me what I wanted and accommodate my schedule. If you're looking for a new Audi, find your Angel at Fort Worth. More

Great n easily accessible Location. Dealer nice, modern. Waiting areas cater to different clients- business, leisure. Dealer nice, modern. Waiting areas cater to different clients- business, leisure. More

Service was terrific. Ethan Was amazing and the car was ready for me and I received a call Ethan Was amazing and the car was ready for me and I received a call More

Great courtesy, Nice lounge, humble and knowledgeable service advisors, courtesy shuttle. Detailed work report and explanation of works service advisors, courtesy shuttle. Detailed work report and explanation of works More

Today I took my Q8 for an oil change. The service advisor suggested I get my tires rotated also. I have 7k miles on my SUV. I had an appointment at 11;30 and to get an oil change & tir The service advisor suggested I get my tires rotated also. I have 7k miles on my SUV. I had an appointment at 11;30 and to get an oil change & tire rotation, it took it took 2-1/2 hours.. I had to wait way too long for the service. The advisor was nice & apologic. More

1.) I called after 2:30p, when my car should have been ready, and the staff didn’t know it had been dropped off at 6:45a that morning. 2.) My diesel did not meet the $69 special but I was told it “would ready, and the staff didn’t know it had been dropped off at 6:45a that morning. 2.) My diesel did not meet the $69 special but I was told it “would be much more than that”. After the service, I was then priced out at $220 dollars. When I shared my concern, it was reduced to $150. STILL not close to $69. 3.) Lastly, the special said fluids would be checked which did not happen because I drove off the lot with an ‘Add Blue’ light on. 4.) I have always received a car was, and I didn’t receive a car wash. What in the world is going on? I was quoted for front brakes, rear brakes and bushings. I am deeply concerned and I am not sure I’ll be getting that done at Audi FTW. More

Courteous and prompt service. Excellent communication throughout the repair process and completed as promised. Thank you Excellent communication throughout the repair process and completed as promised. Thank you More

Always fabulous customer service. Ethan is my service advisor and he is great. When he is unavailable, the rest of the team is also great. Ethan is my service advisor and he is great. When he is unavailable, the rest of the team is also great. More

This was my first visit to Audi in the Fort Worth/Benbrook area. My Q5 broke down and had to be towed to the dealership. We spoke with Sherry Parker who efficiently handled our car once it arri Worth/Benbrook area. My Q5 broke down and had to be towed to the dealership. We spoke with Sherry Parker who efficiently handled our car once it arrived. She provided timely updates letting us know the problem was due to a defective coolant issue and that parts were ordered, and when our car was repaired. Audi shuttle driver Bryan picked me up and drove me to the dealership to retrieve my car. Bryan sent me texts with an ETA. Everyone was very professional, knowledgeable and willing to help. I was very impressed with the customer service I received! Thank you. More