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Audi Fort Worth

Benbrook, TX

4.8
435 Reviews

7330 Hawkins Center

Benbrook, TX

76126

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Showing 435 reviews

April 26, 2025

Ethan was very helpful and understanding even after the situation played out. Long story short he went above and beyond to provide great quality customer service. More

by reginagricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan and Jose
Apr 27, 2025 -

Audi Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Service department is very knowledgeable and very friendly. They kept me updated on progress and provided regular updates. More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Apr 27, 2025 -

Audi Fort Worth responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Ben Garcia did a great job walking me though the car options and selections. Bryan was easy to work with on the finance side. And the car was perfectly delivered. Thank you. More

by ARFW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Garcia, Bryan, group1auto group1auto
Apr 27, 2025 -

Audi Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Overall from scheduling to pick up everything was easy and fast. The video at the end of service from the mechanic is great More

by reynoldso4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Apr 27, 2025 -

Audi Fort Worth responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

The service advisor, Michael Moja was very professional, courteous and helpful. I will highly recommend this dealership. More

by robertonash76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moja
Apr 25, 2025 -

Audi Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2025

Great. experience. Sherry Parker was very knowledgeable and attentive from the first phone call to when she escorted me to my completed car. Everyone in the More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker. Bradley.
Apr 24, 2025 -

Audi Fort Worth responded

Hi Ann, thank you for taking the time to leave a review for us at Audi Fort Worth. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

AVOID AUDI OF FORT WORTH AT ALL COSTS! Only after I agreed to pay for work to be done on my car, was I told that there was additional work that needed to be done at a cost that exceeded t More

by jnedlo71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose and unnamed technician
Apr 24, 2025 -

Audi Fort Worth responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chris Chiv General Manager cchiv@group1auto.com

April 21, 2025

It was pretty nice and clean the guy who attended me was very nice and attentive More

by Skypervela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
Apr 24, 2025 -

Audi Fort Worth responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Sherry Parker was great and helped me with my Audi service. Clean and comfortable waiting area with nice amenities. More

by JeremyAkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
Apr 23, 2025 -

Audi Fort Worth responded

Hello, we're happy you found our staff Sherry to be so supportive during your experience here at Audi Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

I absolutely love this place! ! Tony has sold me my last three Audis. Ethan always takes care of me at service and David handles the financial part. They’re all so friendly and wel More

by devinovick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Ethan Beaty, David
Apr 21, 2025 -

Audi Fort Worth responded

Hi, thank you so much for your positive comments about Audi Fort Worth! Thanks again for the recommendation, and have an amazing day!

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