Audi Fort Myers

Stepping up when others step out Had a squeaky noise from front brakes, turned out that with ceramic brake pads on S8 both pads and rotors should have beeen replaced. Corporate initia Had a squeaky noise from front brakes, turned out that with ceramic brake pads on S8 both pads and rotors should have beeen replaced. Corporate initially did not approve the work, service department tried various fixes that did not work. It took 5 visits to dealership for Audi corporate to approve parts, this fiasco lasted for about two months going back and forth. Rotors that were shipped from Germany arrived damaged two times. Barry the service director at Audi Fort Meyers put on his superman cape and ensured problem was finally addressed. The car is now rattle and squeak free for me to enjoy. This dealership really knows the meaning of customer satisfaction and brand loyalty. On another sad note I called corporate a week ago to complain about the inconvience on this situation, they set up a file number but never called me back, THE customer complaint representative i spoke to showed little empathy with the situation. Not very smart , I have purchased 6 cars from Audi. More

Proscribed service interval Did what was requested in the time they said it would take. Cookies are excellent too. For some reason this required that the review contain 25 words, Did what was requested in the time they said it would take. Cookies are excellent too. For some reason this required that the review contain 25 words, thus this added sentence. More

Excellent service every time Every time I step into the Audi dealership, they are always helpful and courteous, which they should be. but they have a tendency to go above and beyo Every time I step into the Audi dealership, they are always helpful and courteous, which they should be. but they have a tendency to go above and beyond. The showroom is always clean, the waiting area always comfortable. There are always fresh drinks and snacks. It is always a present experience even when receiving complimentary services such as car wash. Only complaint is that prices are a little on the high side, but that is expected at all dealerships. More

New car purchase. The entire process was smooth and professionally done. No hassle and all parties were great to work with. Sale was approached as a team with assistanc The entire process was smooth and professionally done. No hassle and all parties were great to work with. Sale was approached as a team with assistance from multiple people inside dealership. More

Worth the Drive Drove from West Palm to take a look at a used Infiniti on the lot. Was greeted immediately with friendly staff. Requested our sales person we were c Drove from West Palm to take a look at a used Infiniti on the lot. Was greeted immediately with friendly staff. Requested our sales person we were communicating with, Taylor Marshall. Taylor kept in constant communication with us regarding the status of car before we drove to Fort Meyers. Our entire transaction from start to finish couldn't run any smoother. We highly recommend Audi Fort Myers dealership and our salesperson, Taylor. We definitely will do business with them in the future and will be highly recommended More

good communication and follow up throughout the process our service rep was very helpful in dealing with the extended warranty company. The service department worked for us to upgrade our replacement motor. our service rep was very helpful in dealing with the extended warranty company. The service department worked for us to upgrade our replacement motor. to a brand new factory built engine. More

Professional in every way Best experience ever in having a car serviced, this company is great, the staff are well trained and very courteous and go out of their way to make su Best experience ever in having a car serviced, this company is great, the staff are well trained and very courteous and go out of their way to make sure one is satisfied with the entire experience More

Timely and efficient Vechile was repaired as promised. Loaner car was top end. Employees were great.Vechile was returned clean.They also checked for any other updates and Vechile was repaired as promised. Loaner car was top end. Employees were great.Vechile was returned clean.They also checked for any other updates and performed them while the vechile was there so I didn't have to return another time. More

Great Service By Taylor Marshall Taylor was quick to assess our needs. His review of the available vehicles and their features was complete and understandable. I was sold in fifteen m Taylor was quick to assess our needs. His review of the available vehicles and their features was complete and understandable. I was sold in fifteen minutes.t. More

Count on Audi Fort Myers for quality service The service team at Audi Fort Myers can't be beat for reliability and quality. Dan Peach made sure my Audi service was completed on schedule despite t The service team at Audi Fort Myers can't be beat for reliability and quality. Dan Peach made sure my Audi service was completed on schedule despite the demands of the Florida season surge in workload. And my Audi came back to me looking and feeling like new. More