Audi Fort Myers

Excellent Service I could not be more pleased with my experience at Audi Fort Myers, and with my Brand Specialist, Taylor Marshall. From the very beginning, it was cl I could not be more pleased with my experience at Audi Fort Myers, and with my Brand Specialist, Taylor Marshall. From the very beginning, it was clear that Taylor was most interested in finding me my perfect vehicle. He took the time to find out exactly what my needs were, and made expert suggestions. When we did find my car, he took the time to show me the features and he explained the technologies with which I was unfamiliar. In the midst of my purchase experience, I was faced with the loss of my beloved son. Taylor was patient with me and when we finally concluded the sale, he was respectful and kind, and made sure everything was in order. After the sale, he followed up with me and encouraged me to text or call him with any questions. I’m a customer for life. Thank you, Taylor and Audi of Fort Myers. More

First class all the way around Everyone we dealt with we're very helpful and courteous and on time. We have a dealership closer to our house but choose this one. Everyone we dealt with we're very helpful and courteous and on time. We have a dealership closer to our house but choose this one. More

Great service My first visit to audi .i give my best rate to Taylor Marshall helpful salesmen. I highly recommend this dealership. And 10 star to Taylor Marshall . My first visit to audi .i give my best rate to Taylor Marshall helpful salesmen. I highly recommend this dealership. And 10 star to Taylor Marshall . a best experience . More

Prompt Easy to schedule service appointment, on time and transparent. Plus, clean upon return. Dan was very professional. Had 15,000 mile checkup to include Easy to schedule service appointment, on time and transparent. Plus, clean upon return. Dan was very professional. Had 15,000 mile checkup to include no charge oil change. Cookies were a plus while waiting. Thanks More

Great Dealership This was our second purchase from Audi Fort Myers, they truly care about their customers. They are there to please and will go the extra mile. This was our second purchase from Audi Fort Myers, they truly care about their customers. They are there to please and will go the extra mile. More

Excellent Audi experience Audi Fort Myers took care of my every need as I bought a new car there recently. I highly recommend Fort Myers Audi as THE Audi deal to go to. Audi Fort Myers took care of my every need as I bought a new car there recently. I highly recommend Fort Myers Audi as THE Audi deal to go to. More

Stepping up when others step out Had a squeaky noise from front brakes, turned out that with ceramic brake pads on S8 both pads and rotors should have beeen replaced. Corporate initia Had a squeaky noise from front brakes, turned out that with ceramic brake pads on S8 both pads and rotors should have beeen replaced. Corporate initially did not approve the work, service department tried various fixes that did not work. It took 5 visits to dealership for Audi corporate to approve parts, this fiasco lasted for about two months going back and forth. Rotors that were shipped from Germany arrived damaged two times. Barry the service director at Audi Fort Meyers put on his superman cape and ensured problem was finally addressed. The car is now rattle and squeak free for me to enjoy. This dealership really knows the meaning of customer satisfaction and brand loyalty. On another sad note I called corporate a week ago to complain about the inconvience on this situation, they set up a file number but never called me back, THE customer complaint representative i spoke to showed little empathy with the situation. Not very smart , I have purchased 6 cars from Audi. More

Proscribed service interval Did what was requested in the time they said it would take. Cookies are excellent too. For some reason this required that the review contain 25 words, Did what was requested in the time they said it would take. Cookies are excellent too. For some reason this required that the review contain 25 words, thus this added sentence. More

Excellent service every time Every time I step into the Audi dealership, they are always helpful and courteous, which they should be. but they have a tendency to go above and beyo Every time I step into the Audi dealership, they are always helpful and courteous, which they should be. but they have a tendency to go above and beyond. The showroom is always clean, the waiting area always comfortable. There are always fresh drinks and snacks. It is always a present experience even when receiving complimentary services such as car wash. Only complaint is that prices are a little on the high side, but that is expected at all dealerships. More

Worth the Drive Drove from West Palm to take a look at a used Infiniti on the lot. Was greeted immediately with friendly staff. Requested our sales person we were c Drove from West Palm to take a look at a used Infiniti on the lot. Was greeted immediately with friendly staff. Requested our sales person we were communicating with, Taylor Marshall. Taylor kept in constant communication with us regarding the status of car before we drove to Fort Meyers. Our entire transaction from start to finish couldn't run any smoother. We highly recommend Audi Fort Myers dealership and our salesperson, Taylor. We definitely will do business with them in the future and will be highly recommended More