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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
803 Reviews

803 Reviews of Audi Fort Lauderdale - Service Center

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December 02, 2021

Excellent dealership- Jeff Klukis is a first rate sales person- knowledgeable, friendly and thoroughly professional. More

by RICHARD.SPIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Klukis
Dec 06, 2021 -

Audi Fort Lauderdale responded

Thank you for the five stars, Richard! We are glad to hear that you had a great experience with Jeff. Congratulations on your new Audi!

December 02, 2021

The service appointment was great, I appreciated the friendliness of the technicians and being informed about my prepaid services, etc. More

by WALLS.DARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Trammell
Dec 06, 2021 -

Audi Fort Lauderdale responded

We are happy to hear about your great experience, Darren! We look forward to seeing you again in the future!

December 02, 2021

Very good customer service. In and out with no issues. Totally satisfied. Service department did a great job. More

by ARTJMYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 06, 2021 -

Audi Fort Lauderdale responded

Thank you for the 5 star review, Art! We are happy to hear your satisfaction with our service department. We look forward to seeing you again in the future!

December 02, 2021

Very pleased with service & personnel for last 5 years -until last visit. Service rep was scattered when I showed up for my scheduled appointment, flustered & unprepared; another rep stepped in to take ca More

by Ken.33334
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept -Nicole
Dec 06, 2021 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We are normally known for our exceptional service, and we regret that you had a less-then-ideal-experience at our dealership. If you would like to discuss this further, please contact us at (954) 545-4650. Have a great day!

December 02, 2021

Fast and friendly service! Also very honest! I highly recommend this Audi service center! They will not let you forget your appointment! More

by jtyrcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Audi Fort Lauderdale responded

Thank you for the great review! We are happy to hear that you had a great experience with our service department!

November 11, 2021

I have had several interactions with Audi Fort Lauderdale’s Service department. The last two have been negative, and I will not go there again—or purchase a car from them. After my most recent More

by dwe4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown. Service Department Agent
Nov 19, 2021 -

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We are normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650. Have a great day!

September 19, 2021

I've had my Audi for over 3 years now. It's been a great experience at this dealership, from when I first got my car here, through the years of service. Have to mention Michele and Demko Parking Carwash and More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Mattia
Sep 20, 2021 -

Audi Fort Lauderdale responded

Thank you for the wonderful review, Victoria! The Audi Fort Lauderdale team appreciates you and looks forward to continuing to assist you in the future.

September 17, 2021

Amazing services and the Carwash team do an amazing job. I can trust my vehicle always to them without any problem!. Keep the good work More

by Loray Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Mattia (demko parking)
Sep 20, 2021 -

Audi Fort Lauderdale responded

Thanks for the great feedback, Loray! We're glad to hear you had a great experience and we look forward to seeing you back at the dealership!

July 16, 2021

Stan and the whole team was EXCELLENT. The whole experience from start to finish was seamless. Thank you to the GM and finance department as well. More

by Realestatealexm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Koobir, Eric Palmer, Stan Verbytskyi
Jul 19, 2021 -

Audi Fort Lauderdale responded

Thank you for the wonderful review! The Audi Fort Lauderdale team appreciates you and looks forward to assisting you in the future.

June 29, 2021

Harold in the service department is the most clueless person I’ve ever met. I wasted a half hour waiting for my vehicle to be checked after he said the mechanics were taking a look at it. When I asked hi More

by Floridian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harold
Jun 29, 2021 -

Audi Fort Lauderdale responded

We're sorry to hear about your experience. If you'd like to discuss this further, please contact our Service Department directly at (888) 592-7948.

Jun 29, 2021 -

Floridian responded

When I needed help, no one did. That was with the service department. I am no longer going to recommend business here. I’m working with another dealership that knows how to handle situations with their customers. Thanks.

Jun 30, 2021 -

Audi Fort Lauderdale responded

We respect your opinion and again, we apologize for your experience.

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