Audi Fort Lauderdale - Service Center

First time since bought car there. Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, said 2 hrs. gave service my cell and went to wait in coffee lounge upstairs. Was there until I came down at 4:30. Service rep left at 12.noon, never called to let me know car progress. Speed control fixed well. 2 days later screen came on WITH SAME RADIO Warning to have dealer repair !!! Called to speak with device supervisor, never received return call Worst service and follow up I have ever had for a new car. Seriously doubt Ft Laud. Audi cares about customer service based upon my experience. ( When I did come down, young gal rep was apologetic and had service repair man explain that whole 3 shifters had to be replaced at one time…extremely helpful and courteous! It is truly sad that I had to wait upstairs alone with no feedback on my cars repair progress earlier! More

It is friendly and respectful service some way to coordinate w not all what I need coordinate w not all what I need More

grate service ,my service advisor was very nice Excellent service, very professional people!!! Everybody’s so friendly and nice. They fixed my car very quick service, very professional people!!! Everybody’s so friendly and nice. They fixed my car very quick More

Friendly service at the front counter but o had to bring my car back twice after a service call due to low oil (which should have been topped up) and the MMS system needing to be updated. And now my key ind my car back twice after a service call due to low oil (which should have been topped up) and the MMS system needing to be updated. And now my key indicator keeps beeping. Frustrating More

The service rep was friendly & everything was on time. Surely gonna visit for next servicing! Surely gonna visit for next servicing! More

Ft. Lauderdale is improving. There have been management problems in the past, but communication and service are much better than some of my past experien Lauderdale is improving. There have been management problems in the past, but communication and service are much better than some of my past experiences. Nicole Joyner was awesome to work with. Very friendly, efficient, polite and well-spoken. She got my car in and out of service fast. She's a pleasure to have as a service tech. I can't rate Eric Palmer (below request) as I don' believe I've ever met him. I will say yes to recommending this service center as they are improving. Last visit I would have said no. More

Karina was so friendly and accommodating. I was in for a recall item and they checked my tire pressure because the light was on. They filled all my tires because they were low. And they washe I was in for a recall item and they checked my tire pressure because the light was on. They filled all my tires because they were low. And they washed it without me even asking. All for no charge!! So professional. Karina is awesome! More

I was there for a recall. Upon speaking with the representative I advised that my oil may be low and if so to please change the oil. I was advised that I would get a call if s Upon speaking with the representative I advised that my oil may be low and if so to please change the oil. I was advised that I would get a call if same was necessary. I was also told that my fluids would be topped off. A week later, my change oil light activated as did my windshield fluid light. This all could’ve been done at the same time. I’m pretty disappointed that this was not and I have to come back again More

Service woman Corrine was fantastic in the car service experience and showed me around the dealership experience and showed me around the dealership More

Very nice and very accommodating Could use a coffee bar for those who are waiting for their car for those who are waiting for their car More