Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
802 Reviews of Audi Fort Lauderdale - Service Center
This was my first Service Visit to Audi Ft. Lauderdale for my Audi A4. The 5 Star Rating basically begins and ends with Eric Palmer my Service Advisor. Incredibly professional, helpful, informa Lauderdale for my Audi A4. The 5 Star Rating basically begins and ends with Eric Palmer my Service Advisor. Incredibly professional, helpful, informative and patient. Just a pleasure to work with. My car problems were diagnosed and resolved promptly. The tech that worked on my car even got on the phone with me and explained what he found and what needed to be done to repair. And patiently answered all my questions. Audi FTLD even worked with Audi USA to help mitigate the cost of my repairs as a Good Will gesture for my many years as a loyal Audi customer. Audi FTLD will now be my GoTo dealership for all service and new Audi vehicle purchases going forward. More
Not helpful, poor customer service. The fact that I was having a safety issue and it needed to be fixed with a part they didn’t have on stock and they weren’t able to give me a loaner i The fact that I was having a safety issue and it needed to be fixed with a part they didn’t have on stock and they weren’t able to give me a loaner is unacceptable. I’ve worked with a lot of Audi dealerships and especially with a safety issue, that should never have been the case. More
Jarrit was excellent. His attention to detail and consistent updating the vehicle status is an example of how a service advisor should work with his clients His attention to detail and consistent updating the vehicle status is an example of how a service advisor should work with his clients More
Nicole Joyner,Assistant Service Manager, was outstanding in her service for me. I brought my Audi Cabriolet in for an Audi RECALL. She couldn't have been more courteous and accommodating. I also have a sec in her service for me. I brought my Audi Cabriolet in for an Audi RECALL. She couldn't have been more courteous and accommodating. I also have a second Audi that my wife "treasures" and Nicole has been her valued Service person for the AllRoad. More
showed up early. took me immediately and was done in 90 minutes. Awesome ..could it be more pleased took me immediately and was done in 90 minutes. Awesome ..could it be more pleased More
Extremely responsive and up front with any issues. The inspection report with a video was a first for me and very informative. Eric was very helpful, kept me in the loop the entire time and was very p The inspection report with a video was a first for me and very informative. Eric was very helpful, kept me in the loop the entire time and was very professional. More