Audi Fort Lauderdale - Service Center

Eric Palmer is an exceptional service manager. After working with a previous advisor who was unresponsive for a month, Eric stepped up and took care of my repairs needing to be done by July 31. After working with a previous advisor who was unresponsive for a month, Eric stepped up and took care of my repairs needing to be done by July 31. This was now July 26. He gave me a loaner and repairs were done as quickly as possible and one of repairs involved replacing the convertible headliner, not an easy or fun repair. I only want to work with Eric again for my future servicing needs! More

Jerrick was very transparent and communicable and helpful with working with my extended care insurance underwriters. The cost of the work is high but you get quality. with working with my extended care insurance underwriters. The cost of the work is high but you get quality. More

Everything went great. Will be back again. Friendly service from everyone and got my car back quick. Thank you! Will be back again. Friendly service from everyone and got my car back quick. Thank you! More

Great customer service and communication! Very accommodating!thank you, Anna! Will be back as a loyal client. Very accommodating!thank you, Anna! Will be back as a loyal client. More

Great service, their service managers were always attentive and quickly provided me a loaner car. attentive and quickly provided me a loaner car. More

I had a good experience, I felt the service was beyond my Eccleston. Highly recommend their service department. my Eccleston. Highly recommend their service department. More

I’ve enjoyed my time when I come to this dealership for service. During the time my car is in, the sales people are very friendly and knowledgeable. It is a first class dealership overall and I would highl service. During the time my car is in, the sales people are very friendly and knowledgeable. It is a first class dealership overall and I would highly recommend them More

From start to finish, sales to service, everything about this dealership is top notch! Thank you! this dealership is top notch! Thank you! More

Service writers are ok with letting you stand there for an extended time and not look at you. Making eye contact means they may have to actually provide service to you. It was Ridiculous that they suggeste an extended time and not look at you. Making eye contact means they may have to actually provide service to you. It was Ridiculous that they suggested I get a 240$ car deodorant procedure done on a car with 2k miles on it. The car is practically new. And that 30$ shop fee that was charged to program a key fob was ridiculous too. What shop supplies were used in that process? None. It’s just another way to overcharge your customer. More

Great service, friendly staff. The waiting area is clean and quiet, I can work remotely from there while I wait for my car. The waiting area is clean and quiet, I can work remotely from there while I wait for my car. More