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Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
803 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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803 Reviews of Audi Fort Lauderdale - Service Center
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January 03, 2023
Service call for flat tire on highway on 12/24/2022 did not include telling me I could have gotten Audi assist. I was told no tire in stock but if I got the car towed to service, the order could start th not include telling me I could have gotten Audi assist. I was told no tire in stock but if I got the car towed to service, the order could start that Monday. No tire (or loaner car offered) until Friday, 12/30/22. On 12/31/22, Had to wait 20 min for repaired car to 'come down'. More
by JOYCE11
Verified CustomerEmployees Worked With
shannon; maria
January 01, 2023
Alex was very helpful and knowledgeable always kept me update with my car. Advise me with any concerns regarding my car. Very nice and professional. Keep up the good work. update with my car. Advise me with any concerns regarding my car. Very nice and professional. Keep up the good work. More
by JVAZQUEZ1104
Employees Worked With
Eric Palmer
December 31, 2022
Service was quick and problem resolved. Once I came to pick up the car my service rep called for them to bring the car down but it took a while. My service rep eventually had to get the veh Once I came to pick up the car my service rep called for them to bring the car down but it took a while. My service rep eventually had to get the vehicle herself and brought it out for me. Maria gets extra stars for that. More
by CFAR31
Employees Worked With
Maria
December 29, 2022
Pleasant service experience. Immediately met upon entering service bay, directed to agent to register who explained planned work. Stayed while work completed in comfortable loung Immediately met upon entering service bay, directed to agent to register who explained planned work. Stayed while work completed in comfortable lounge with coffee. Service was performed quicker than anticipated. Car delivered clean. More
by JIMBOLTS01
Employees Worked With
Eric Palmer
December 25, 2022
Llegue me atendieron bien, en mi idioma, muy amables, me ofrecieron un taxi que fue súper útil para mi, muchas gracias ofrecieron un taxi que fue súper útil para mi, muchas gracias More
by mzorrilla
December 25, 2022
My concern with our Q5 revving at high RPMs and being sluggish when first starting was dismissed as normal without being looked at. sluggish when first starting was dismissed as normal without being looked at. More
by koryleighty
December 22, 2022
I brought my vehicle in for a recall repair. All was wee until at the delivery there was a flat tire. I was provided a loaner (basic Q3) which I didn't like at all. When I was told after abou All was wee until at the delivery there was a flat tire. I was provided a loaner (basic Q3) which I didn't like at all. When I was told after about 4 days that my vehicle was ready I was overjoyed. When I returned for the pick-up the same tire was flat. I requested a Q5 loaner which was provided. Apparently in changing the tire the service dept didn't know they also had to change the valve. This was not the most seamless experience although Jerrick did his best. This is the closest Audi service department so the recommendation question should be amended to include "not sure". I will reconsider my less than stellar review as the relationship continues and efficiencies improve. Apparently the service manager authorized the loaners but never spoke to me directly or apologized for the inconvenience. I don't know Eric Palmer More
by RUTH3
Employees Worked With
Jerrick Warren
December 22, 2022
This dealership always treats me very well. There is always somewhen at the entrance to meet the customers. the service reps that I have had are very polite and helpful. This is my second l There is always somewhen at the entrance to meet the customers. the service reps that I have had are very polite and helpful. This is my second leased Audi. The dealership is very close to my home. This is a great place to bring my Audi. More
by BARBARA.P.MOODY
Employees Worked With
Anna
