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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
802 Reviews
Call Service Center (954) 545-4650

802 Reviews of Audi Fort Lauderdale - Service Center

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May 25, 2023

Everything I bring my car in for service I get the same VIP experience from Audi Fort Lauderdale staff. More

by cirilogil13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna , Eric Palmer
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May 25, 2023 -

Audi Fort Lauderdale responded

Thank you for this generous review, Ciril!

May 25, 2023

Wonderful service so Happy it makes me want to buy multiple Audi’s here at Audi FTL More

by ERHIDER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Whole staff is Wonderful.
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May 26, 2023 -

Audi Fort Lauderdale responded

Thank you for this positive feedback!

May 24, 2023

They have taken care of me since the day they opened this location prior to that I was at their other dealership in Coral Springs and there first place in Pompano for almost 20 years More

by chenoyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Audi Fort Lauderdale responded

Thank you for this generous review, Chen!

May 23, 2023

Service was timely and staff was friendly and efficient. The Lyft home and back made the experience easy. Overall I was pleased with everything. More

by mauivacations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Report | Print
May 24, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review!

May 20, 2023

The service team was outstanding, the standout professional is Maria Brito. I didn’t have an appointment but Maria made me feel like there wasn’t a problem. Thank you More

by SIMSY2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Brito
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May 22, 2023 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review!

May 19, 2023

They make false diagnostics, also they don't honor there warranties, I don't recommend them at all More

by RHODESMARK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC, Eric Palmer
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May 31, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

May 19, 2023

Service oriented courteous efficient customer focused. James is very knowledgeable and went out of his way to ne helpful. More

by pathmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Audi Fort Lauderdale responded

Thank you for this marvelous feedback!

May 19, 2023

Great service! Thank you! Not very please about the 15 word minimum here. That's a bit much do you think? More

by CHRISTOPHERHBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Camacho
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May 22, 2023 -

Audi Fort Lauderdale responded

Thank you for this generous review!

May 19, 2023

Dropped off my car at 8:00am and service department got me a ride home. Car we scheduled to be ready at 1:00 and received a text the car was ready for pickup at 12:30. Called and they sent a car to pick me More

by Ferrari458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Report | Print
May 22, 2023 -

Audi Fort Lauderdale responded

Thank you for this wonderful review! We hope to see you again soon!

May 18, 2023

Call the customer service experience. The lovely lady that to care of me was amazing. More

by ADAMCSTAFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalee Rampersad
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May 18, 2023 -

Audi Fort Lauderdale responded

Thank you, Adam!

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