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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.4
773 Reviews

773 Reviews of Audi Fort Lauderdale - Service Center

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August 10, 2024

Enjoy working with Anna and Drew, they are both very profesional . Appreciate the use of the loaner , the car runs great More

by santanassb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna and Drew
Aug 12, 2024 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Santana!

August 10, 2024

My oil change took 21/2 hours (a half hour longer than I was told. The waiting area was nice. Good coffee!! More

by dmzej5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Audi Fort Lauderdale responded

Thank you for this kind feedback, D!

August 09, 2024

Service was speedy and thorough. Personnel courteous and helpful. Dealership provides amenities for customers waiting for car, Lift ride home for those not waiting. More

by LAND7975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalee Rampasand
Aug 12, 2024 -

Audi Fort Lauderdale responded

We appreciate your thoughtful review, L!

August 08, 2024

Friendly staff that worked hard to get my vehicle serviced in a reasonable time. Everyone was very helpful. For these reasons, I am a loyal returning customer. Thank you. More

by CHEUNGBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Koobir
Aug 08, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, Cheung!

August 08, 2024

My service advisor, Samantha Loganchuk was extremely professional, responsive, and provided transparent answers to my questions. More

by CGOUDREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Loganchuck
Aug 09, 2024 -

Audi Fort Lauderdale responded

Thank you for this pleasant feedback, C!

August 05, 2024

$237. 19 for an oil and filter change plus an inspection to justify another $1,200 of work was too high. More

by BURTLUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

August 04, 2024

Service department needs more loaner cars. I waited over 3 hours for my car to get service. Just a note to service department, many people don't like to ride in Uber or Lyft(safety). More

by MBOONE1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

feel like the cost was run up. are service consultants on commission? Result was fine but over 6000 is nuts. They know the customer has no clue regarding needed work or prici More

by aslaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Do not trust this dealer. They do not keep their word. I bought a car from them and had it shipped to me. They failed to disclose bumper damage deep scratches and pushed me t More

by VARQ13
Recommend Dealer
No
Employees Worked With
Steven Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rance Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Great experience the service advisor was superb and I will be back again for all my service needs. More

by Tjoker5653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kobir
Jun 24, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, T!

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