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Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
811 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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811 Reviews of Audi Fort Lauderdale - Service Center
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October 12, 2024
I’ve simply had the worst experience dealing with this dealership. Attention is only paid to you when you are looking to buy or spend money on a car but when it comes to correcting a defaulh, everyone at dealership. Attention is only paid to you when you are looking to buy or spend money on a car but when it comes to correcting a defaulh, everyone at the dealership tries to avoid you More
by bredun27
Verified CustomerEmployees Worked With
October 10, 2024
"I recently had my car serviced, and I couldn't be happier with the experience. Ana was incredibly kind and attentive throughout the process, and the manager was also very professional and helpful. Th happier with the experience. Ana was incredibly kind and attentive throughout the process, and the manager was also very professional and helpful. The service team did an excellent job, and my car runs perfectly now. I highly recommend this location for anyone looking for top-notch service and customer care. Thank you for the outstanding work!" More
by Leo
Employees Worked With
Anna
October 10, 2024
Brought my new Audi Q5 PHEV in for a software update. The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobi The service advisor was great, the technician provided a video update, and the service was completed quickly. I also needed to reestablish the mobile link to the MyAudi app; the service advisor walked me over to the sales department and Frank quickly assisted in getting the link re-established. Great overall experience! More
by Moe L
October 06, 2024
Samantha was great, coordinating a Lyft to and from my work, so that I could leave the vehicle for service. Not thrilled to be 'upsold' wiper blades at $200 (front and back) that I didn't really need, but work, so that I could leave the vehicle for service. Not thrilled to be 'upsold' wiper blades at $200 (front and back) that I didn't really need, but it's just as easy to say 'not at this time' through their app function. The multi point check process is quick and easy. More
by catniemeyer
Employees Worked With
Samantha, Eric Palmer
October 06, 2024
The service experience with this dealership always met and exceeded my expectations. They have a professional and experienced service and sales team which has been able to answer my questions and resolve and exceeded my expectations. They have a professional and experienced service and sales team which has been able to answer my questions and resolve any concerns I may have had. Special Thanks to the ever smiling Samantha and Manny always stepping up. More
by Harry_S
Employees Worked With
Other Employees :
Service Team: Samantha
October 05, 2024
I bought an A8 without driving it and had is shipped and had asked Abbas to make sure that there were no issues- outside or inside and was assured there were none. . The car was delivered with a broken spea had asked Abbas to make sure that there were no issues- outside or inside and was assured there were none. . The car was delivered with a broken speaker cover( a piece of it has been broken and it is easily visible) on the front passenger side and I asked Abbas to look into it and provided picture of it. No response after a few reminders. It took 2 months and numerous emails and phone calls to try to get the title. At the end I had to go to the BMV and get a duplicate title and plates and then I received the ones from the dealership - which were useless at that stage. More
by GURKIRANSIDHU
October 04, 2024
Oil leak was not fixed first time when they charged me $1,777. Now they are giving me run around to fix oil leak rather than do a better job in diagnosing and fixing the problem. Now I am supposed to keep $1,777. Now they are giving me run around to fix oil leak rather than do a better job in diagnosing and fixing the problem. Now I am supposed to keep driving the car until the ‘add oil’ lamp comes on and quicker bring the car to the dealership without adding oil. So I cannot drive the car beyond a 25 to 50 mile radius. That is not fair to me. More
by HABBUA
Employees Worked With
Jason Koobier, Eric Palmer
