Audi Fletcher Jones - Service Center

The Audi Fletcher Jones Dealership was very helpful and friendly to deal with when I experienced a flat tire on the freeway. They helped me get towed to the dealership and replaced my tire promptly. friendly to deal with when I experienced a flat tire on the freeway. They helped me get towed to the dealership and replaced my tire promptly. More

Henry is always great! He shows he really cares about the customer and the experience. His genuine nature shines through. Excellent service like his is the reason I choose to continue business with AFJ! the customer and the experience. His genuine nature shines through. Excellent service like his is the reason I choose to continue business with AFJ! You have a very valuable employee and asset to your business. More

Paul was fantastic, explained my cars service in full detail and in a way that was easy for me to understand. Audi is lucky to have such a great honest employee. detail and in a way that was easy for me to understand. Audi is lucky to have such a great honest employee. More

Jose Magana has been providing my wife and I with Excellent custoemr service for the past 6 years and he is great at his Job. Very attentive and exceptional at communicating to us the status of our Excellent custoemr service for the past 6 years and he is great at his Job. Very attentive and exceptional at communicating to us the status of our service and quick to follow up. We are very happy custoemrs with our cars and continue to come back to Audi Costa Mesa in big part to the excellent sedrvice we contnue to recieve with the dealership and with emploees like Jose. Thank you More

Efficient and courteous service. My Audi A5 har to get towed in by AAA because of a dead battery that wouldn't hold a charge. Needed a new battery and Audi was able to get one installed for me the next d towed in by AAA because of a dead battery that wouldn't hold a charge. Needed a new battery and Audi was able to get one installed for me the next day leaving me only without my vehicle for 1 day. Ryan was great communicating with me throughout. More

I took my car here to have the electronics checked out and ask them to check out the whole car and let me know if there was any thing wrong. I left my car there they gave me a loaner car that was really n and ask them to check out the whole car and let me know if there was any thing wrong. I left my car there they gave me a loaner car that was really nice. The service advisor called me and explain to me what they went over and what was found. They seem very well organized and had me in an out in minutes. More

People were professional, knowledgeable and kindService People were professional, knowledgeable and kind Service area was clean and organized Work was done in an efficient manner Great to have a loaner c People were professional, knowledgeable and kind Service area was clean and organized Work was done in an efficient manner Great to have a loaner car More

My experience was excellent! My service manager, Henry, was very attentive and a pleasure to deal with. I will definitely be bringing my car back for services. Love my Audi Q5! was very attentive and a pleasure to deal with. I will definitely be bringing my car back for services. Love my Audi Q5! More

Very professional service. Car done on time as promised. Jimmy Molina was friendly professional, and explained everything. He even called an Uber for us. Love it! Thank you! Jimmy Molina was friendly professional, and explained everything. He even called an Uber for us. Love it! Thank you! More

Issel Herrera went above and beyond in personal service. Even spotted a nail in a tire I had not noticed. Saved me from a probable blowout. She's wonderful and obviously a reflection of a great dealer. Than Even spotted a nail in a tire I had not noticed. Saved me from a probable blowout. She's wonderful and obviously a reflection of a great dealer. Thanks you. Special thanks to Carlos is Parts for help with the missing wheel bolt. More