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Audi Fletcher Jones

Costa Mesa, CA

4.5
1,010 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,010 reviews

August 29, 2018

recall work, minor repairs Ryan is a great technician, always prompt and courteous. He has serviced the car for a long time and makes sure everything is completed promptly and c More

by jimcnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ryan Rabusch
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi jimcnb, Thank you for sharing your feedback with us! I am pleased to see Ryan was able to earn your 5 star rating. We hope to see you again soon!

August 24, 2018

Excellent service! Routine maintenance service appointment went very smoothly. Very grateful for their thoroughness. Kudos to Jose and the service team for their except More

by Kood Garma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Aug 28, 2018 -

Audi Fletcher Jones responded

Hi Kood Garma, Thank you for sharing your feedback with us! I am pleased to see we were able to earn your 5 star rating as we always strive to provide the Fletcher Jones Difference whether you are here for something new or simply service. Hope to see you again soon!

August 22, 2018

bracket installation Excellent service and professional service form both Jose and the girl that receive the cars. Definitely I will come back in the future for maintenanc More

by Joselo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Carlos Avila
Aug 28, 2018 -

Audi Fletcher Jones responded

Hi Joselo, Thank you for sharing your rating with us! I am pleased to hear we were able to make the whole service process enjoyable from start to finish. We truly appreciate your business and if any questions arise please don't hesitate to reach out. We are always happy to help!

August 22, 2018

Great Sales Experience Michael was great and I look forward to buying another car from him in the coming months. He made buying a car enjoyable. Thank you. More

by NatalieMoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
Aug 28, 2018 -

Audi Fletcher Jones responded

Hi Natalie, I am thrilled you chose us and that you were provided the Fletcher Jones Difference with Michael. I am pleased our team made the whole process enjoyable from start to finish! Hope to work with you again real soon.

August 20, 2018

Great experience Couldn't have been happier with the staff at Audi Fletcher Jones, from them making us feel welcome to making the buying process very simple. Would de More

by cyncorella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breana Martin, Taylor Bradford, Jalal Kawa
Aug 28, 2018 -

Audi Fletcher Jones responded

Hi Cyncorella, Congrats on your new Audi and thank you for sharing your rating with us! I am pleased to hear we were able to make the whole process enjoyable from start to finish. If any questions arise please don't hesitate to reach out. We are always happy to help!

August 12, 2018

Excellent experience. Chris Hung and Michael Quezada were very helpful and provided an excellent shopping experience! They did a great job and we would be happy to work wo More

by Wiki14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Stephen Lim, Michael Quezada
Aug 15, 2018 -

Audi Fletcher Jones responded

Hi Wiki14, Thank you for leaving your feedback! I am pleased to hear that Chris and Michael were able to provide you the Fletcher Jones Difference. We love to hear our team is maintaining our high standards. If any questions arise, please don't hesitate to contact us. We are always here to help and look forward to seeing you again soon!

August 11, 2018

Pleased as punch I am so thankful that everyone took such great care of me. From the moment I brought my car down for window replacement, to asking if they could fix More

by Ginareich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahara Spellman
Aug 15, 2018 -

Audi Fletcher Jones responded

Hi Ginareich, Thank you for sharing your stellar rating with us! I am pleased to hear we were able to make the whole process enjoyable from start to finish and we truly appreciate your business. If any questions arise please don't hesitate to reach out. We are always happy to help!

August 10, 2018

Sasha ! I have been to many dealerships over the last 30 years and my experience with Sacha was just as good as my experience with Joey Gulo Fletcher Jones More

by Scott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Poleshuk
Aug 15, 2018 -

Audi Fletcher Jones responded

Hi Scott, Thank you for leaving us your feedback! I am pleased to hear Sacha was able to provide you the Fletcher Jones Difference. We love to hear our team is maintaining our high standards and we look forward to working with you again very soon!

August 08, 2018

Jose Magana always takes excellent care of me After four Audis I've had many service advisors and the best ever is Jose. He always goes above and beyond what is expected. Highly recommend! More

by Freddy553322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Aug 08, 2018 -

Audi Fletcher Jones responded

Hi Freddy553322, Thank you for taking the time to leave us your feedback on Jose! I am pleased to see he was able to earn your 5 star rating as we always strive to provide the world-class guest experience whether you’re buying a new car or just coming in for service. We look forward to working with you again soon.

August 07, 2018

Excellent customer servuce Frank was very professional and courteous. He updated me on the status of my car which was very much appreciated. It was a very nice touch to have m More

by LindaMo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 08, 2018 -

Audi Fletcher Jones responded

Hi LindaMo, thank you for taking the time to leave us your stellar feedback! I am pleased to hear your experience with Frank was nothing short of exceptional. We truly appreciate your business and look forward to working with you again soon!

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