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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

September 19, 2018

Great Service Team Jose is a professional, with great communication throughout the service process. He was able to help me explain a interment problem I was having with More

by VictoriaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Sep 24, 2018 -

Audi Fletcher Jones responded

Hi Victoria, we are glad to hear Jose was able to assist you with ease. Thank you for taking the time to share your valuable review with us! Best, Heather Lewis Client Care Manager

September 05, 2018

Great Service Alex was a super helpful and friendly sales associate. Matt and michelle helped me in finance. Matt was training Michelle and they were both super fri More

by jessicaloggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex hoes and Michelle Racine, Matt Starrett
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi jessicaloggins, Thank you for sharing your feedback with us! I am pleased to see our team was able to earn your 5 star rating and made the whole process enjoyable. We truly appreciate your business and look forward to working with you for years to come! Enjoy the road ahead.

September 04, 2018

Making auto shopping easy They had the car we wanted. Put together price with options that matched what we researched was fair. It was done. No back and forth but also recieve More

by JF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Starrett, Brandon Roy
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi JF, Thank you for sharing your feedback with us! I am pleased to see our team was able to earn your 5 star rating and provided you the Fletcher Jones Difference. We truly appreciate your business and look forward to working with you again soon.

September 04, 2018

Great service Your team gets the job done and helps get our cars back to us as fast as possible. They get straight to the point and take care of business. More

by tcszik32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ryan Rabusch
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi tcszik32, Thank you for sharing your stellar feedback with us! I am pleased to see our service team was able to earn your 5 star rating. We truly appreciate your recommendations!

September 03, 2018

Excellent customer service The Customer Service Representative who handled my car wash service was friendly and personable. Jalal took the time to re- review the features in my More

by Necessary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Lim, Jalal Kawa
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi Necessary, Thank you for sharing your stellar feedback with us! I am pleased to see our team was able to earn your 5 star rating. We hope to work with you again very soon!

September 03, 2018

Exceptional!!!⭐️⭐️⭐️⭐️⭐️ The Audi Team went out of their way to help me with my new car purchase. Every individual I dealt with was professional, courteous and very knowledgea More

by MarianaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Racine and Alex Hoes, Taylor Bradford, Jimmy Cahill, Jose Magana
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi MarianaD, Thank you for sharing your stellar feedback with us! I am pleased to see our team was able to earn your 5 star rating and made the whole process enjoyable. We truly appreciate your recommendations and congrats again on your brand new Audi Q5!

September 02, 2018

Friendly, honest, straightforward and fair. What more could you ask for? FJ's sales staff was friendly, their focus was that my needs were being taken care of, upfront. They were honest du More

by Jft138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, I did not get her card. However she was the one that walked me through the deal, Taylor Bradford, Matt Starrett, Sasha Poleshuk
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi Jft138, Thank you for sharing your stellar feedback with us! I am pleased to see our team was able to earn your 5 star rating and made the whole process quick and easy. We hope to work with you again soon and congrats on your new Audi!

September 01, 2018

A seamless and satisfying experience I was taken by the hand through the process of my leasing with kind care yet with courteous, friendly, and much professionalism. Michelle Racine has g More

by TKPham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Racine, Jimmy Cahill, Matt Starrett
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi TKPham, Thank you for sharing your feedback with us! I am pleased to see Michelle was able to earn your 5 star rating and made the whole process quick, easy and enjoyable. We hope to work with you again soon and congrats on your new Audi Q3!

September 01, 2018

New Glass I needed to replace the front windshield on my 2013 A8. I was able to get a quote and they turned it around in a day More

by 1 Okoye8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi 1 Okoye8, Thank you for sharing your feedback with us! I am pleased to see our team was able to earn your 5 star rating and made the whole process quick and easy. We hope to work with you again soon!

September 01, 2018

Michelle was very user friendly and the finance process was Purchased new car, Michelle was very informed and low pressure. Matt in finance was efficient and although tried to sell some add-ons, was not pushy. More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Racine, Matt Starrett
Sep 13, 2018 -

Audi Fletcher Jones responded

Hi RR, Thank you for sharing your feedback with us! I am pleased to see Michelle and Matt were able to earn your prefect 5 star rating and made the whole process quick and easy. Congrats on your new vehicle and enjoy the road ahead!

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