Audi Fletcher Jones
Costa Mesa, CA
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Great Service Team Jose is a professional, with great communication throughout the service process. He was able to help me explain a interment problem I was having with Jose is a professional, with great communication throughout the service process. He was able to help me explain a interment problem I was having with my car for a better service diagnosis. More
Great Service Alex was a super helpful and friendly sales associate. Matt and michelle helped me in finance. Matt was training Michelle and they were both super fri Alex was a super helpful and friendly sales associate. Matt and michelle helped me in finance. Matt was training Michelle and they were both super friendly and helpful in explaining all the documents More
Making auto shopping easy They had the car we wanted. Put together price with options that matched what we researched was fair. It was done. No back and forth but also recieve They had the car we wanted. Put together price with options that matched what we researched was fair. It was done. No back and forth but also recieved insightul truthful help on our situation and whether to buy or lease. The advice was truly appreciated! Thank you More
Great service Your team gets the job done and helps get our cars back to us as fast as possible. They get straight to the point and take care of business. Your team gets the job done and helps get our cars back to us as fast as possible. They get straight to the point and take care of business. More
Excellent customer service The Customer Service Representative who handled my car wash service was friendly and personable. Jalal took the time to re- review the features in my The Customer Service Representative who handled my car wash service was friendly and personable. Jalal took the time to re- review the features in my vehicle More
Exceptional!!!⭐️⭐️⭐️⭐️⭐️ The Audi Team went out of their way to help me with my new car purchase. Every individual I dealt with was professional, courteous and very knowledgea The Audi Team went out of their way to help me with my new car purchase. Every individual I dealt with was professional, courteous and very knowledgeable. Thank you Jimmy, Taylor, Matt, Michelle and Alex?? I have dealt with their service department (Jose M) in the past and they are also incredible! No doubt, I will recommend them! As a matter of fact, I already have! Thank you to everyone that worked with me! I love my new Q5?? More
Friendly, honest, straightforward and fair. What more could you ask for? FJ's sales staff was friendly, their focus was that my needs were being taken care of, upfront. They were honest du What more could you ask for? FJ's sales staff was friendly, their focus was that my needs were being taken care of, upfront. They were honest during the transaction. Buying a car can be stressful, but not at FJ. They were straightforward, no need to spend hours or days working on a deal. Their fair pricing and complimentary services help you feel you are getting the best possible deal. More
A seamless and satisfying experience I was taken by the hand through the process of my leasing with kind care yet with courteous, friendly, and much professionalism. Michelle Racine has g I was taken by the hand through the process of my leasing with kind care yet with courteous, friendly, and much professionalism. Michelle Racine has given me so much attentention into details and advises to ensure that I would be happy with the lease of my 2018 Q3 Quattro Premium Plus. I recommend her excellent service and Fletcher Jones Audi to anyone, very highly! I also got a good deal with my trade in and a good price of the new lease! More
New Glass I needed to replace the front windshield on my 2013 A8. I was able to get a quote and they turned it around in a day I needed to replace the front windshield on my 2013 A8. I was able to get a quote and they turned it around in a day More
Michelle was very user friendly and the finance process was Purchased new car, Michelle was very informed and low pressure. Matt in finance was efficient and although tried to sell some add-ons, was not pushy. Purchased new car, Michelle was very informed and low pressure. Matt in finance was efficient and although tried to sell some add-ons, was not pushy. Overall a good experience. . More