Audi Fletcher Jones
Costa Mesa, CA
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Excellent experience during Audi purchase Sales rep Michael Quezada did a great job in addressing our needs. He was patient in explaining the features in details and was excellent with the fol Sales rep Michael Quezada did a great job in addressing our needs. He was patient in explaining the features in details and was excellent with the follow up. More
Purchased a7. Traded leased Mini Cooper Excellent. Very informative. The team was very accommodating and answered all our questions. Went out of their way to make sure we had the options we Excellent. Very informative. The team was very accommodating and answered all our questions. Went out of their way to make sure we had the options we requested. More
Happy! Sasha and Fletcher Jones truly exceeded my expectations. Sasha was everything a great salesperson should want to be. I highly recommend my salesmen an Sasha and Fletcher Jones truly exceeded my expectations. Sasha was everything a great salesperson should want to be. I highly recommend my salesmen and Fletcher Jones great service. Love my new QS5! Thanks Cush King More
Very professional, impeccable courtesy. This was our best car buying experience. Helpful and knowledgeable stuff made the decision painless. Also, they were able to provide financing throu This was our best car buying experience. Helpful and knowledgeable stuff made the decision painless. Also, they were able to provide financing through our credit union, right there so we didn't have to go to credit union office. Very nice feature! More
comments for salesman MIchael is excellent salesman very good knowledge of vehicle's features and good person But I think we paid too much down and still have a payment MIchael is excellent salesman very good knowledge of vehicle's features and good person But I think we paid too much down and still have a payment of five hundred per month More
5 STARS goes to Michael Quezada My two sons and I were treated extremely professional and the experience/service was outstanding. If ever I need another car I will contact Michael f My two sons and I were treated extremely professional and the experience/service was outstanding. If ever I need another car I will contact Michael first. More
Needed my third service since car was purchased in 1 mo Dealership seems overwhelmed with too many service clients. Too busy with not enough reps. Today’s visit wasn’t bad, but last two were not that good. Dealership seems overwhelmed with too many service clients. Too busy with not enough reps. Today’s visit wasn’t bad, but last two were not that good. More
Tire service I called Ryan and left a message and he called me back within 20 minutes and set an appointment to repair my new tire that had picked up a screw. I called Ryan and left a message and he called me back within 20 minutes and set an appointment to repair my new tire that had picked up a screw. More
As promised I was in and out without any delays. Jose offered me a top-shelf loaner. Car delivered when promised. Thanks for all of your help Jose. I was in and out without any delays. Jose offered me a top-shelf loaner. Car delivered when promised. Thanks for all of your help Jose. More
Excellent Service Manager Initial welcome was a little disappointing, however, once the service manager arrive, Samantha Jordan, the situation changes. She shown interest and c Initial welcome was a little disappointing, however, once the service manager arrive, Samantha Jordan, the situation changes. She shown interest and concern in the issue I am experiencing. She took additional steps by asking and giving the technician to researched my car before providing me with the analysis report. She also concern of my daily inconvenience when she has to hold my car, she contact me and ask if it would affect me. She also offer a loaner after i expressed the inconvenience. She also concern of if I am able to afford the service too. She is willing to work with me by rescheduling the service so my extended warranty would cover the service. Due to her genuine concern and accommodation, we decided to keep our car and might come back to purchase the E-Tron. We will see how the service on 12/3. Thank you. More