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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,013 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,013 reviews

February 11, 2019

Thank You Yesterday I brought my daughters new to her Audi A4 for Airbag recall replacement.. The car was completely checked over , I was sent pictures and exp More

by Lizziecar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Camargo
Feb 12, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Frank Camargo. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 09, 2019

Excellent Service on my Q7 check up My overall experience was highly professional with Ryan and the team in the service dept. This is why I take my Q7 to them all the time. I would hig More

by judyobutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Feb 11, 2019 -

Audi Fletcher Jones responded

Hi Judy, Your Satisfaction and loyalty is our number one priority and pleased to know of the great service Ryan and our service team provided you. Please know if I can be any assistance now or in the future, you are welcome to contact me directly at 949-718-6532. Thanks again for allowing us to earn your business. Kind regards, Kimberlee Camargo Fletcher Jones Management

February 08, 2019

'Everything was smooth ' Everything was smooth from the test drive of the vehicle, to the financing. No games. I'm very happy with the purchase and the web. More

by OQP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Feb 10, 2019 -

Audi Fletcher Jones responded

Hi, Thank you for taking the time to share your feedback. We are committed to provide a world class experience to each and every guest, and would like the opportunity to discuss your concerns. My direct line is 949-718-6532. Most Sincerely, Kimberlee Camargo

January 29, 2019

Excellence in all areas Smooth and easy transaction from start to finish. Don provided outstanding service. Was in and out within an hour and half. Absolutely love my A6 More

by Winelover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Jan 29, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Don. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 28, 2019

Exceptional sales Michelle was easy to deal with friendly, and worked with us to get the car and deal we were looking for. Very happy with our experience. More

by mhg811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Racine
Jan 29, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michelle. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 22, 2019

10K Service Ease of bringing the car in and out of service. I like the use of "Text" in communicating with my Service Advisor. I can immediately get a response. More

by Car Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Camargo, Stacey
Jan 24, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 22, 2019

Exceptional service Frank went above and beyond our expectations. He kept us updated and informed via text. We truly appreciate all his help. We will definitely be back! More

by md2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Camargo
Jan 22, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Frank. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 18, 2019

55k service Every person I spoke with was wonderful to work with! It was really easy to drop my car off in the morning and take the shuttle to work. More

by Sklifa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin (sales) , Henry Chang, Ernest (shuttle) , Jose Magana
Jan 21, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 17, 2019

Great salesperson and service! Getting through the purchase was easy with the help of my salesman Armin. Finance department with Steve Milrot was painless and he got me out and i More

by Sebmosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin Hedayat
Jan 18, 2019 -

Audi Fletcher Jones responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Armin, and Steve. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 14, 2019

Great Service This dealership has great service, you are not attended by a single person but a team working together. They made sure someone was working on moving y More

by gfflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Meza, Michelle Racine
Jan 14, 2019 -

Audi Fletcher Jones responded

Hello, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

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