Audi Fletcher Jones

Excellent - Allroad 1st Annual Service Entire service team professional and focused on customer experience. Frank was attentive and ensured that we were set with loaner before departure. R Entire service team professional and focused on customer experience. Frank was attentive and ensured that we were set with loaner before departure. Received confirming text at approximate completion time. Audi Fletcher Jones certainly has the process of service in order! Even more incredible since within less space than previous Newport Beach location - amazing what a change in ownership can do. Can't wait for new building construction to start and service area given proper space. More

Quick and seemless I called the service department at Audi Fletcher joins and was quickly to Samantha Jordan who would handle my service ticket. We set an appointment wi I called the service department at Audi Fletcher joins and was quickly to Samantha Jordan who would handle my service ticket. We set an appointment within a couple days and when I showed up was only there for 5-10min as check in was very quick as it was all done via ipad. She also provided the option for a shuttle ride home, which I'll make note of when I need service again. Samantha continued to update me on the progress made on my car throughout the day via text message. The work was done within my expected timeframe and when I picked it up it was cleaned and wiped down. Very great experience overall and another reason why I trust Audi with not just my car, but with my wifes Q3 as well. More

Bought used Jeep Great experience working with Diego and Chris the sales manager! Enjoyed this dealership and would highly recommend. Great customer service and easy t Great experience working with Diego and Chris the sales manager! Enjoyed this dealership and would highly recommend. Great customer service and easy to work with. More

Thank You Yesterday I brought my daughters new to her Audi A4 for Airbag recall replacement.. The car was completely checked over , I was sent pictures and exp Yesterday I brought my daughters new to her Audi A4 for Airbag recall replacement.. The car was completely checked over , I was sent pictures and explained about future service the car might need .. I truly appreciate this .. Thank You for taking the time More

Excellent Service on my Q7 check up My overall experience was highly professional with Ryan and the team in the service dept. This is why I take my Q7 to them all the time. I would hig My overall experience was highly professional with Ryan and the team in the service dept. This is why I take my Q7 to them all the time. I would highly recommend getting your vehicles serviced at the Audi Service dept. More

'Everything was smooth ' Everything was smooth from the test drive of the vehicle, to the financing. No games. I'm very happy with the purchase and the web. Everything was smooth from the test drive of the vehicle, to the financing. No games. I'm very happy with the purchase and the web. More

Excellence in all areas Smooth and easy transaction from start to finish. Don provided outstanding service. Was in and out within an hour and half. Absolutely love my A6 Smooth and easy transaction from start to finish. Don provided outstanding service. Was in and out within an hour and half. Absolutely love my A6 More

Exceptional sales Michelle was easy to deal with friendly, and worked with us to get the car and deal we were looking for. Very happy with our experience. Michelle was easy to deal with friendly, and worked with us to get the car and deal we were looking for. Very happy with our experience. More

Exceptional service Frank went above and beyond our expectations. He kept us updated and informed via text. We truly appreciate all his help. We will definitely be back! Frank went above and beyond our expectations. He kept us updated and informed via text. We truly appreciate all his help. We will definitely be back! More

10K Service Ease of bringing the car in and out of service. I like the use of "Text" in communicating with my Service Advisor. I can immediately get a response. Ease of bringing the car in and out of service. I like the use of "Text" in communicating with my Service Advisor. I can immediately get a response. More