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Audi Fletcher Jones
Costa Mesa, CA
1,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,016 reviews
March 12, 2019
Drop off time consuming but puck up good 15 minutes to get someone to help me when I dropped it off. They were very busy. It appears the staff is working under difficult circumstances while 15 minutes to get someone to help me when I dropped it off. They were very busy. It appears the staff is working under difficult circumstances while they wait for the new facilty to be built. Service, however, was much improved in the last couple of months when I dropped my other Audi off for service. More
by ML
Employees Worked With
Frank; Samantha
March 10, 2019
End go end this is the best dealership experience Sasha was our sales consultant on both our Audi S6 and now Q7! He and the entire team at Fletcher Jones Audi were super professional and timely. You c Sasha was our sales consultant on both our Audi S6 and now Q7! He and the entire team at Fletcher Jones Audi were super professional and timely. You can expect a 5 star treatment when working with this team! Thank you Sasha and Team Audi Fletcher Jones! More
by Audi2x
Employees Worked With
Matt Starrett, Jose Magana, Carlos Avila, Sasha Poleshuk
March 07, 2019
2nd to none Excellent experience with the service and parts team at Audi Fletcher Jones. How does Jose Magana continue to look better every time I see him? Excellent experience with the service and parts team at Audi Fletcher Jones. How does Jose Magana continue to look better every time I see him? More
by MFL
Employees Worked With
Jose Magana, Carlos Avila
March 07, 2019
World Class Service World class experience from start to finish. Ash couldn't do enough to help and made the experience memorable. Excellent customer service and dedicati World class experience from start to finish. Ash couldn't do enough to help and made the experience memorable. Excellent customer service and dedication to the craft! More
by cc1231
Employees Worked With
Ash
March 04, 2019
Excellent experience We bought our TTS from Audi Fletcher Jones recently. Our sales consultant was Michael Quezada. He was nice and professional and this was the best buyi We bought our TTS from Audi Fletcher Jones recently. Our sales consultant was Michael Quezada. He was nice and professional and this was the best buying experience we have had. He and the finance guy stayed late to help us to do paperwork. And he spend time to help us learn about the car after the paperwork even the dealership had already closed. I would highly recommend this dealer. More
by Terry
Employees Worked With
Michael Quezada
February 22, 2019
Amazing service!! Jose was an awesome service rep and provided 5 Star service in my visit form the beginning to end! Ernesto was the best shuttle driver possible! H Jose was an awesome service rep and provided 5 Star service in my visit form the beginning to end! Ernesto was the best shuttle driver possible! He was kind, courteous, professional, and a great conversationalist!! More
by Manny
Employees Worked With
Jose Magana
February 21, 2019
Fantastic experience We bought our A6 frrom Audi Fletcher Jones. Our sales consultant was Michelle Racine. From the first day we came in to research the cars until the d We bought our A6 frrom Audi Fletcher Jones. Our sales consultant was Michelle Racine. From the first day we came in to research the cars until the day we ultimately made our purchase, Michelle was always ver prepared and attentive to what our objectives were. She was a consummate professional and made this the best auto buying experience we hav head. We look forward to working with her again on our next purchase. More
by Rickmcn
Employees Worked With
Michelle Racine
February 19, 2019
An exceptional Audi dealer Fletcher Jones Audi is truely an exceptional dealer. My salesperson Sasha was very patient with all my questions. He is very knowledgeable, smart, Fletcher Jones Audi is truely an exceptional dealer. My salesperson Sasha was very patient with all my questions. He is very knowledgeable, smart, and pleasant to work with. He stayed late hours to help me learn about the car after my paperwork. The finance guy, Matt, was also very friendly. They gave me a great discount on my new A6. I had a great experience at this dealer. More
by Raffi
Employees Worked With
Matt Starrett, Sasha Poleshuk
February 18, 2019
Great . I had a key problem and it was fixed right away. Everyone there was friendly courteous and tried to hel- us right away Thank you . I had a key problem and it was fixed right away. Everyone there was friendly courteous and tried to hel- us right away Thank you More
by Audiy
Employees Worked With
Ryan Rabusch
February 18, 2019
2019 A6 Great fast easy experience. Michelle and Luis were exceptional in making this a truly easy and painless experience. I love my new A6. Thank you Great fast easy experience. Michelle and Luis were exceptional in making this a truly easy and painless experience. I love my new A6. Thank you More
by Randyaj
Employees Worked With
Luis Delatorre, Michelle Racine
