Audi Fletcher Jones
Costa Mesa, CA
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Completely satisfied From start to finish everyone treated us well and the follow through was amazing. Dave Quezada is a fantastic guy. He followed up and was patient wh From start to finish everyone treated us well and the follow through was amazing. Dave Quezada is a fantastic guy. He followed up and was patient when we needed it. Loved the whole team! Thank you! More
Great experience Alex Hoes was very attentive and professional. We ended up buying with Audi Fletcher Jones rather than another Audi dealership nearby. He always picke Alex Hoes was very attentive and professional. We ended up buying with Audi Fletcher Jones rather than another Audi dealership nearby. He always picked up my call or called me back within minutes. More
Customer service at it's best! I drove from Phoenix Az to purchase my new A6. The services I received upon entering the dealership was awesome ! Thanks Breanna, Holly and Meliane I drove from Phoenix Az to purchase my new A6. The services I received upon entering the dealership was awesome ! Thanks Breanna, Holly and Meliane More
Best car-buying experience ever. I’ve purchased numerous used new and used cars over the years - and this was the best experience ever. Low-pressure, helpful, comfortable, knowledgeab I’ve purchased numerous used new and used cars over the years - and this was the best experience ever. Low-pressure, helpful, comfortable, knowledgeable, and quick are the words that come to mind. Thank you! More
Ryan Rabush is a wonderful advisor The only comment I have is that service has to make sure that the sensor is reset for tire pressure . Not very assuring when the tire pressure sensor The only comment I have is that service has to make sure that the sensor is reset for tire pressure . Not very assuring when the tire pressure sensor comes on right after the car has just been serviced . More
Great Experience Usually I hate having to get my car serviced, but Sam was great. Extremely accommodating and made it very easy for me! Was very mindful of my time and Usually I hate having to get my car serviced, but Sam was great. Extremely accommodating and made it very easy for me! Was very mindful of my time and I really appreciated that. More
Best buying experience I ever had This was by far the easiest car purchase of my life. I got to the dealership and they had the exact car I was looking at sitting in the showroom (by c This was by far the easiest car purchase of my life. I got to the dealership and they had the exact car I was looking at sitting in the showroom (by chance). The sales team were exceptionally nice, they took me and my wife on a test drive and we were impressed by the car. When we came back, I very clearly explained to the sales manager my needs and he was extremely helpful in working out the best deal I could possibly have. The whole thing took less than 30 min and I had a great deal. Would absolutely recommend this dealership to anyone looking for an Audi. More
Thank you Had a great, quick experience. The new facility is beautiful and can tell it will only get better. The team was extremely helpful from start to finish Had a great, quick experience. The new facility is beautiful and can tell it will only get better. The team was extremely helpful from start to finish. More
Overall Good Experience Holly was the sales assistant who helped me when I walked in the door at Fletcher Jones Audi. He was incredibly honest and helpful, and I felt that he Holly was the sales assistant who helped me when I walked in the door at Fletcher Jones Audi. He was incredibly honest and helpful, and I felt that he would do literally anything possible to ensure I walked away from the experience satisfied. To be honest, the current configuration of this dealership is far from ideal. With the cars being stored in an off-location lot and no real system for locating the kind of cars you are searching for, it was definitely not the experience I am used to with a luxury car dealership. However, I believe the employees are doing the best they can as they work out of this temporary space, and I look forward to an outstanding experience at this location when their new building is completed. This is my first Audi, and I felt the packaging of the options was a little restrictive. There were some features I wanted in the Premium Plus package, but I liked the design of the Premium car better, so I went with that and gave up some options I am used to (Really? No satellite radio? That seems to basic!). Again, this is an Audi issue and not a dealership issue. Even with all of this, Holly was extremely concerned about getting me what I wanted, and I felt he was able to negotiate me a fair price. I enjoyed my time with him and hope he continues to be referred new customers. More
Great We have been searching for two months for the perfect car. Thank you for having a high standard for used cars. We looked at a lot of cars before we We have been searching for two months for the perfect car. Thank you for having a high standard for used cars. We looked at a lot of cars before we purchased and this was the first car that met our standard. For a 6 year old car, it was immaculate and looked like it came off the show room floor. More