Audi Fletcher Jones
Costa Mesa, CA
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Buy a New car Excellent service from sales and finance team. Very friendly from sales team. The price is fair. We finished all paper work at very late and got our c Excellent service from sales and finance team. Very friendly from sales team. The price is fair. We finished all paper work at very late and got our car same day. More
Great Car Buying Experience I just sold my BMW X5 40E and did a lot of research and now that I have the Q5 it's a huge difference. It's a great car and it has all the bell and wh I just sold my BMW X5 40E and did a lot of research and now that I have the Q5 it's a huge difference. It's a great car and it has all the bell and whistles. We had a great experience with Ash Talei and the dealership. Car buying experience can be tough if you go to the wrong dealership and the wrong salesperson that doesn't value your time and needs. Believe me, I have dealt with some really bad dealerships and salesmen over the years...Luckily, we got in touch with Ash Talei and he took really good care of us. Ash shows that he cares about having a great experience when you are interested in buying a car from him. He was very professional, patience and always positive. He was also very straight to the point (which we appreciate)... My wife can be very tough when negotiating with deals but Ash was very patient and accomodating...Which made the experience easy. I would recommend anyone looking to get an Audi to talk to Ash, he will take good care of you. More
Audi Q5 premium Great overall experience, knowledgeable sales team. The team really worked with us to get the deal we wanted. Would recommend this dealership to a fri Great overall experience, knowledgeable sales team. The team really worked with us to get the deal we wanted. Would recommend this dealership to a friend looking for a new Audi More
Good Customer Service, slight delay on tire delivery As I did receive a loaner, the wait on the tires was not a problem. Pricing seems high, but I assume normal for Audi dealerships. As I did receive a loaner, the wait on the tires was not a problem. Pricing seems high, but I assume normal for Audi dealerships. More
Best dealership Holly Setiadi is the kindest & most patient salesman. He goes out of his way to help you & make you feel like the most important customer. He doesn’t Holly Setiadi is the kindest & most patient salesman. He goes out of his way to help you & make you feel like the most important customer. He doesn’t pressure or push you into making a decision. Taylor Bradford, the general sales manager, went above & beyond to make the deal happen & make sure I went home with the car I wanted at a price that was beyond my expectations. More
Great first service! Henry was a great representative of Audi Fletcher Jones and made my first regular service experience for my new car a breeze! Great service all aroun Henry was a great representative of Audi Fletcher Jones and made my first regular service experience for my new car a breeze! Great service all around. More
Service focused I visited this dealership many times before making my purchase decision, and every visit was a terrific experience. Michelle was my sales consultant I visited this dealership many times before making my purchase decision, and every visit was a terrific experience. Michelle was my sales consultant and she was terrific. When Michelle wasn’t available, others jumped in and also took great care of me. I was very happy with my Audi TT roadster purchase decision. Buying a car is a major investment and it should be a great experience. This dealership and everyone I felt with delivered. More
How do you team went above and beyond the call of duty Ryan took excellent care of us. He kept me informed every step of the way, always returned communications and was extremely professional ?? This i Ryan took excellent care of us. He kept me informed every step of the way, always returned communications and was extremely professional ?? This is the first Audi I have owned and you have made me a believer. More
Poor service at Audi Fletcher Jones poor service by Audi fletcher jones. Jose Magana Offered no resolution to service problem which resulted in having to pick my car up and take to anot poor service by Audi fletcher jones. Jose Magana Offered no resolution to service problem which resulted in having to pick my car up and take to another Audi service location. Very disappointed in their lack of service or any remedy More
Very professional and service oriented. Michael was a pleasure to work with and Taylor made things very simple and seamless. They were very professional while also being extremely friendly Michael was a pleasure to work with and Taylor made things very simple and seamless. They were very professional while also being extremely friendly and outgoing. We did not have the title to the vehicle we were trading in so Michael made a trip to our home the next day and picked it up from us rather than us having to make another trip to the dealership. That was the service quality we received and was very much appreciated. More