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Audi Fletcher Jones
Costa Mesa, CA
1,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,016 reviews
August 08, 2019
Extremely fast and friendly service. I was leaving for a road trip and needed a new battery. I called and the service was exceptional. They told me to bring it in and gave me a option of I was leaving for a road trip and needed a new battery. I called and the service was exceptional. They told me to bring it in and gave me a option of waiting or take a loaner. The entire staff was so friendly and easy going. I truly felt like they were looking to help. Dan, who runs the service department is by far the best. Audi fletcher jones is the bomb. Cheers! More
by Dkretschmer
Employees Worked With
Jose Magana, Ryan Rabusch
August 04, 2019
Excellent customer service The service Taylor gave me when I first came to the dealership made me come back the following week to purchase my vehicle. Tatia was excellent during The service Taylor gave me when I first came to the dealership made me come back the following week to purchase my vehicle. Tatia was excellent during the whole process. She also explained to me very clearly how everything worked in the vehicle. Sasha was also very polite and helpful during the process. I totally recommend this dealership. More
by John1231
Employees Worked With
Taylor Bradford, Sasha Poleshuk, Katia Campbell
August 01, 2019
2019 Q7 Premium Plus purchased We had this deal mainly because of Sasha's support and competitive deal. I will certainly buy from him again when I need new cars. We had this deal mainly because of Sasha's support and competitive deal. I will certainly buy from him again when I need new cars. More
by JoeyLin
Employees Worked With
Sasha Poleshuk
August 01, 2019
From the moment Chris Burton greeted me I was happy! From the moment Chris Burton greeted me in the showroom on Sunday, 7/28/19, I was happy. I came back to see Chris on Wednesday, 7/30 and got my beaut From the moment Chris Burton greeted me in the showroom on Sunday, 7/28/19, I was happy. I came back to see Chris on Wednesday, 7/30 and got my beautiful Q3. I love it!!! Many thanks to Chris, Ash and Luis for making my Audi experience so great. I look forward to a long relationship with Audi Fletcher Jones! More
by AlAudi
Employees Worked With
Chris Burton, Ash Talei, and Luis to complete the sale.
July 28, 2019
It was awesome Ash was great we loved true service and loved Ashley was awesome I feel I got a Great car and a Great deal my wife loves her new car I’m very happy. Thank u Ashley was awesome I feel I got a Great car and a Great deal my wife loves her new car I’m very happy. Thank u More
by Qualityatbats
Employees Worked With
Don was great, Ashley Oviedo
July 25, 2019
Outstanding Service We recently moved from Northern California to Orange County and had to have both of our Audi’s serviced. Audi Fletcher Jones knocked it out of the pa We recently moved from Northern California to Orange County and had to have both of our Audi’s serviced. Audi Fletcher Jones knocked it out of the park with their service from the beginning of the experience to the end. I wouldn’t take my cars any where else. More
by SoCalBruce
Employees Worked With
Frank Camacho
July 20, 2019
Wonderful experience Dropped by our local Audi dealer to see why the Q5 was receiving great reviews. Met Sales Rep., Chris Burton who guided us through such a professiona Dropped by our local Audi dealer to see why the Q5 was receiving great reviews. Met Sales Rep., Chris Burton who guided us through such a professional, informative and transparent experience we felt comfortable purchasing the Q5 on the spot. We continued to receive exceptional customer service from the Sales Manager through to the Finance Department. Highly recommended. More
by Kathy S
Employees Worked With
2 Sales Managers. Finance Manager
July 15, 2019
Frank in service Frank handled everything from start to finish. The tech went thru the car and identified some other things that need attention. All good! Thank you Frank handled everything from start to finish. The tech went thru the car and identified some other things that need attention. All good! Thank you for a great experience. More
by Mike
Employees Worked With
I worked with Frank in service. Not listed above., Ryan Rabusch
July 11, 2019
Recall Henry provided great customer service. From the initial meeting, thru the follow up, to leaving the dealer he maintained a professional, courteous, an Henry provided great customer service. From the initial meeting, thru the follow up, to leaving the dealer he maintained a professional, courteous, and helpful attitude. More
by d_rod714
Employees Worked With
Henry chang
July 10, 2019
Exeptional Service The communication was excellent, came in for a few concerns. They address the concerns and explain the reason and the cure for it. I would take my car The communication was excellent, came in for a few concerns. They address the concerns and explain the reason and the cure for it. I would take my car back here for service in the future. More
by Quang To
Employees Worked With
Ryan Rabusch
