Audi Fletcher Jones
Costa Mesa, CA
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Timely service while waiting Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was frie Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was friendly although I had to sit in the sales area while they were working so that I could use a desk for my computer. The internet was good - but had to ask someone for the password. More
Great Customer Service !! Just wanted to note that the service rep Frank Camargo was outstanding ! Frank kept me informed and called when completed. I deal with used car reco Just wanted to note that the service rep Frank Camargo was outstanding ! Frank kept me informed and called when completed. I deal with used car reconditioning here at Norm Reeves Honda of HB and was fortunate to work with Frank. Sometimes its difficult to reach a dealer to schedule service coming from another dealership to another, but I did not have that problem at all. Thank you again. More
Excellent service. Quick, very helpful. Ryan helped work through my problem and explained things thoroughly. Problem solved and good guidance to avoid it in the future. through my problem and explained things thoroughly. Problem solved and good guidance to avoid it in the future. More
the service was very good, Henry did a good job as always. I was satisfied with the service and the replacement car I borrowed during the repairment always. I was satisfied with the service and the replacement car I borrowed during the repairment More
Ryan is the best!He always goes above & beyond to be Ryan is the best! He always goes above & beyond to be helpful. Would highly recommend him. Very knowledgeable, responsive & very attentive to his c Ryan is the best! He always goes above & beyond to be helpful. Would highly recommend him. Very knowledgeable, responsive & very attentive to his customers needs. More
Excellent service. On timeBrought car for recall Excellent service. On time Brought car for recall problem Fixed and delivered on time Will use again without hesitation Car washed before deliver Excellent service. On time Brought car for recall problem Fixed and delivered on time Will use again without hesitation Car washed before delivery. Good job More
This service facility is accommodating and helpful and efficient. I enjoy getting the email and texts notifying me of the progress of the service and when I can pick up the car. efficient. I enjoy getting the email and texts notifying me of the progress of the service and when I can pick up the car. More
First time with AUDI It was a fabulous — provisional team. Sebastian Lozano helped me a lot. He is excellent and knows how to go over and beyond customer expectations. It was a fabulous — provisional team. Sebastian Lozano helped me a lot. He is excellent and knows how to go over and beyond customer expectations. More
Really pleased to get reall service without an appointment and also appreciated the Uber option. Thanks very much. Jose was great. I recommend this dealership and look forward to it's new location appointment and also appreciated the Uber option. Thanks very much. Jose was great. I recommend this dealership and look forward to it's new location.5 More
EXCEPTIONAL. Absolutely exceptional Ryan in particular was wonderful. Incredibly responsive, informative and efficient. This supplemented a very effective initial response via phone. Tha Ryan in particular was wonderful. Incredibly responsive, informative and efficient. This supplemented a very effective initial response via phone. Thank you very much. Really and truly excellent. More