Audi Fletcher Jones

Great customer service experience Jose is such a pleasure to deal with. He is very knowledgeable, gets everything done as timely as possible and is always accommodating and helpful. Jose is such a pleasure to deal with. He is very knowledgeable, gets everything done as timely as possible and is always accommodating and helpful. More

Polite and efficient. However, despite calling ahead that I would arrive in less then 10mins there was still a bit of a wait upon arrival and departure. I’m pleased that Fletcher Jones now is with Audi. I would arrive in less then 10mins there was still a bit of a wait upon arrival and departure. I’m pleased that Fletcher Jones now is with Audi. More

Exceptional experience by Ryan in the service department. Will return back again. Professional and helpful staff. Easy in and out with loaner car. Will return back to FJ! Will return back again. Professional and helpful staff. Easy in and out with loaner car. Will return back to FJ! More

I love Audi Fletcher Jones New Port! From the moment you check in to when your car is ready you receive Excellent Customer Service. Ryan Rabusch always provides EXCELLENT Customer Service. He takes care o check in to when your car is ready you receive Excellent Customer Service. Ryan Rabusch always provides EXCELLENT Customer Service. He takes care of every detail and I never need to worry about a thing. Ryan is Awesome and on top of everything. He goes the extra mile. We need more people like him! more More

new car service ryan always does a great job of listening to my concerns and provides answers - he tries to get the best result for me and works on the right pricing ryan always does a great job of listening to my concerns and provides answers - he tries to get the best result for me and works on the right pricing for service More

45,000 service I booked in at 7am for a service and they were right there at 7am - very quick turnaround, ,love the UBER service to and from work at my convenience, I booked in at 7am for a service and they were right there at 7am - very quick turnaround, ,love the UBER service to and from work at my convenience, very accommodating, organized and friendly - great service! More

Jose was a pleasure to work with. Everything was handled timely and professionally. I can’t think of anything that could have been done better. Everything was handled with a “no problem” attitude. Thank timely and professionally. I can’t think of anything that could have been done better. Everything was handled with a “no problem” attitude. Thank you Jose & Fletcher Jones! More

Express, Exceptional Service I called to make an appointment and expected to have to wait a few days. Audi FJ made arranged a consultation on THAT day! My appointment with Frank I called to make an appointment and expected to have to wait a few days. Audi FJ made arranged a consultation on THAT day! My appointment with Frank was quick and easy. Frank and the other personnel that greeted me were professional and friendly. Nobody judged my dirty car. Anyways, I was given a loaner car and I was back to work in less than an hour. Frank kept me informed of the service that was being done and any schedule changes. Picking up my car, the following day was quick and easy. Jose greeted me and quickly had my car ready to go. My car was CLEAN! Thanks for the exceptional service. More

Always a great experience. Jose Magana is very professional, personable and efficient. Service was well done in a timely fashion. Highly recommend this dealership. Thanks. professional, personable and efficient. Service was well done in a timely fashion. Highly recommend this dealership. Thanks. More

Service is outstanding Jose Magana is my service rep since day one. He always explained before and after what to expect and the alternative. I am in and out within a few Jose Magana is my service rep since day one. He always explained before and after what to expect and the alternative. I am in and out within a few hours with car returned to me in tip top shape. Thank You. More