Audi Fletcher Jones

henry chang was great, there were loaners so he hooked me up with an Uber to and from the dealership and got everything done same day. His communication was also fantastic up with an Uber to and from the dealership and got everything done same day. His communication was also fantastic More

Ryan Robausch always does a phenomenal job. He keeps me informed, provides candid and honest assessment of what needs to be done and what can wait until the next time around. informed, provides candid and honest assessment of what needs to be done and what can wait until the next time around. More

Always a pleasant and efficient experience. Frank is professional and attentive to my needs. I can rely on expert service. Great communication throughout process. Makes the servicing experience a painle professional and attentive to my needs. I can rely on expert service. Great communication throughout process. Makes the servicing experience a painless one. More

Very helpful and always answer all my questions! I always like coming here for maintenance because they make the process so easy! Definitely would recommend! like coming here for maintenance because they make the process so easy! Definitely would recommend! More

Very easy service experience It was easy to get in and out and all of my concerns were addressed. This is my first Audi but have been a customer of FJ for 20 years. It definitel It was easy to get in and out and all of my concerns were addressed. This is my first Audi but have been a customer of FJ for 20 years. It definitely delivered on my expectations. More

Professionally Elite My Audi is unique. Jose and the tech Andrew understood my specific needs. My vehicle was treated with diligence and care. Jose communicated each issue My Audi is unique. Jose and the tech Andrew understood my specific needs. My vehicle was treated with diligence and care. Jose communicated each issue efficiently and effectively to me. If you are an Audi junkie such as myself and need a dealership to service your vehicle, Jose and Andrew have your back! More

Scheduled service visit all was great and staff very attentive and friendly and communicative. No waiting.all was great and staff very attentive and friendly and communicat all was great and staff very attentive and friendly and communicative. No waiting.all was great and staff very attentive and friendly and communicative. No waiting More

Excellent Customer Service Jose is very professional and he is wonderful at communicating intricate details about our car whenever we visit the service department. Jose is respe Jose is very professional and he is wonderful at communicating intricate details about our car whenever we visit the service department. Jose is respectful of our time and his attention to detail is superb. We appreciate his care and we consistently have a five-star experience with him in the Audi Fletcher Jones Service Department. More

I always love coming here to get my car serviced. The courtesy vehicle was amazing and is making me think about getting a new car! Everything looked great when I got my car back courtesy vehicle was amazing and is making me think about getting a new car! Everything looked great when I got my car back More

Leased a 2020 Q3 for 42 months I was able to lease a 2020 Audi Q3 for 42 months within my budget. Previously, I had been leasing an Lexus SUV for the 16 years with 4 - 4 year lease I was able to lease a 2020 Audi Q3 for 42 months within my budget. Previously, I had been leasing an Lexus SUV for the 16 years with 4 - 4 year leases. Wanted an SUV smaller then the NT Lexus. Arrived at the dealership on a Sunday morning at 11 AM departed with my new car at 4 PM. Alex explained all the operating details and safety features that has been designed into the car. Excellent job. Alex followed up a few days later to see if I had any additional questions. More