Audi Fletcher Jones

A new wonderful way of dealerships to handdle sales!!!! I'm 70 years old and have dealt with car dealerships for more than half a century. Very seldom it has been a nice experience. This time at AUDI FLETCH I'm 70 years old and have dealt with car dealerships for more than half a century. Very seldom it has been a nice experience. This time at AUDI FLETCHER JONES it was wonderful!!! No pressure, no lies, no miss representations, no rushing. The sales team of Robert and Stacy very much made me feel that they wanted to meet my needs. Thank you to the whole staff and successful management. More

Despite issues surrounding Covid 19, the staff was very professional. Alex was good to work with answered my questions. When I had issues with the MyAudi app, the staff worked to get it resolved quickly. O professional. Alex was good to work with answered my questions. When I had issues with the MyAudi app, the staff worked to get it resolved quickly. Overall great experience. More

Henry in Service at Audi Fletcher Jones did a great job scheduling,finishing on time, providing me a free loaner and throwing in a free car wash. Very happy. scheduling,finishing on time, providing me a free loaner and throwing in a free car wash. Very happy. More

Assist with my car maintenance since moving to Orange County. Delightful staff, notably frank in service who is my advisor. Thanks for all you do! County. Delightful staff, notably frank in service who is my advisor. Thanks for all you do! More

Easy in and out Henry helped me and made the service process simple. He communicated along the way and there were no surprises. My car was ready when promised. Henry helped me and made the service process simple. He communicated along the way and there were no surprises. My car was ready when promised. More

Fast and efficient! Although I was bummed that a known TSB issue on the fuel door not unlocking had to be handled out of pocket cause my warranty ended last March, Audi F Although I was bummed that a known TSB issue on the fuel door not unlocking had to be handled out of pocket cause my warranty ended last March, Audi FJ Costa Mesa took care of the repair quickly. Henry is always great to work with! 👍 More

Great service Both reps were outstanding. Michelle was able to get me the car I wanted. She went over and above. Katia explained all about the car very well. Both reps were outstanding. Michelle was able to get me the car I wanted. She went over and above. Katia explained all about the car very well. More

Quick and efficient Came in for a recall notice and was handled very quick and with friendly service. Appointment set, reminders and update when done were all nice touche Came in for a recall notice and was handled very quick and with friendly service. Appointment set, reminders and update when done were all nice touches and made it easy. Thanks. More

Easy, fast, efficient As always, fast, pleasant, and always strong on communication. I was alerted of the findings and updated along the way. It was easy to do business w As always, fast, pleasant, and always strong on communication. I was alerted of the findings and updated along the way. It was easy to do business with them. This was a routine maintenance situation that was handled the way I had hoped and expected. More

Great service! The service was great and summed up as quick, easy, and painless. I would highly recommend the service center and appreciated the time spent with me. The service was great and summed up as quick, easy, and painless. I would highly recommend the service center and appreciated the time spent with me. The lounge was a nice plus. More