Audi Fletcher Jones

I recently had the pleasure of working with Katia Campbell, a sales associate who assisted me in the purchase of a Q7. I am pleased to say that my experience with Katia was nothing short of exception Campbell, a sales associate who assisted me in the purchase of a Q7. I am pleased to say that my experience with Katia was nothing short of exceptional, and I would highly recommend her services to others seeking to purchase a vehicle. From the outset, Katia demonstrated a genuine and personalized interest in my needs and preferences, elevating my purchasing experience beyond that of a mere transaction. Her knowledge and expertise were evident, as she was able to answer all of my inquiries thoroughly and effectively, instilling in me a sense of confidence in my decision to purchase the Q7. What struck me most about Katia's approach, however, was her outstanding hospitality and unwavering commitment to ensuring my complete satisfaction. I felt valued and respected throughout the entire process, and it is without hesitation that I credit my successful purchase to her unwavering dedication to her craft. Overall, I must commend Katia Campbell on her professionalism and dedication to delivering top-tier service to her clientele. Should the need arise in the future, I will undoubtedly seek out her assistance once again. More

I recently had the pleasure of purchasing a car from an Audi dealership at the Costa Mesa location. and I have to say that the salesman, named Shane Segal, who helped me was outstanding. From start to fini Audi dealership at the Costa Mesa location. and I have to say that the salesman, named Shane Segal, who helped me was outstanding. From start to finish, he provided me with exceptional customer service and made the entire buying process a breeze. Right from the beginning, he took the time to listen to my needs and helped me find the perfect car that suited my preferences and budget. He was extremely knowledgeable about the different models and features, and was able to answer all of my questions with ease. Throughout the entire process, he was patient, friendly, and professional. He never made me feel rushed or pressured, and always took the time to explain everything in detail. When it came to financing and paperwork, he was very organized and efficient, making sure that everything was done correctly and in a timely manner. He also went above and beyond by offering to help me set up my car's features and answering any additional questions I had after the sale. Overall, I had a fantastic experience with the Audi dealership salesman Shane Segal and would highly recommend him to anyone looking to purchase a car. His exceptional customer service and attention to detail truly made the entire process a pleasure. More

Jacoby did a fantastic job figuring out which vehicle was right for me. He also noticed I seemed stressed and he was able to keep me calm. We reviewed together if this was the right vehicle for me! right for me. He also noticed I seemed stressed and he was able to keep me calm. We reviewed together if this was the right vehicle for me! More

Service center completed and charged for unauthorized work. Rotated, balanced and aligned tires that needed replacement. Refused to compensate and justified it because it will make the tires that needed work. Rotated, balanced and aligned tires that needed replacement. Refused to compensate and justified it because it will make the tires that needed replacement last longer… The vehicle has Audi Care too but I won’t go into the obvious verbiage on that on. Disappointed with the lack of integrity. More

All the guys were kind and gave us all the attention was needed. Thank you needed. Thank you More

smooth process - good inventory, plenty of choices, nice ambiance, solid advice, decent financial details, satisfied customer ambiance, solid advice, decent financial details, satisfied customer More