Audi Fletcher Jones

Paul exceeded all of my expectations for service. The maintenance quickly and my vehicle was done in no time. Very happy that I was provided a loaner vehicle. maintenance quickly and my vehicle was done in no time. Very happy that I was provided a loaner vehicle. More

My service advisor Jose was great and followed through as promised. I appreciated that the check in and pick up process was quick and efficient. promised. I appreciated that the check in and pick up process was quick and efficient. More

Exceptional staff and service - friendly and efficient. Jose was particularly helpful in explaining your procedures and helping me decide which services I needed since it was my first time in. Uber arriv Jose was particularly helpful in explaining your procedures and helping me decide which services I needed since it was my first time in. Uber arrived in just a few minutes after calling. He kept me informed by text, email and phone regarding the time needed to get parts and status of service. He then gave me a loaner and printed my estimate and explained the services to be done in a way for an older women to understand. He even showed me how to change the battery in my fob when I said it wasn't working. My Audi won't last forever and I know where I will be getting my next one. More

Exceptional service. On time delivery of my car! Service representative was very knowledgeable, helpful and made the process from beginning to end painless and satisfying! representative was very knowledgeable, helpful and made the process from beginning to end painless and satisfying! More

Awesome! Love the new place! Easy, fast, professional. Everything went well and my car is super clean. I’ll be back. Thank you very much Everything went well and my car is super clean. I’ll be back. Thank you very much More

I don't want to say anything thank you I don't want to say anything thank you I don't want to say anything thank you I don't want to say anything thank you say anything thank you I don't want to say anything thank you I don't want to say anything thank you More

I very impressed with fast service and customer service didn't have to wait long was picked up and dropped off by their Uber service didn't have to wait long was picked up and dropped off by their Uber service More

Courteous sales reps! Paul was outstanding at helping me having the sunroof of my new audi fixed as promised. Loaner vehicle was clean and pleasant to drive. Good experience overall with the service departm having the sunroof of my new audi fixed as promised. Loaner vehicle was clean and pleasant to drive. Good experience overall with the service department. More

Aside from a slight wait for an available Service Rep., this was a very smooth drop off for service. Jose was very helpful in showing me how to correct a phone connection problem and expediting my service this was a very smooth drop off for service. Jose was very helpful in showing me how to correct a phone connection problem and expediting my service due to an unforeseen personal emergency that day. Much appreciated and the new facility looks great. More

Everything was easy. Called for an appointment, got one for the next day. Drove in, they provided a loaner car with no hassle and my car was all fixed and ready the next morning. for the next day. Drove in, they provided a loaner car with no hassle and my car was all fixed and ready the next morning. More