Audi Fletcher Jones

Kennedy was absolutely amazing! I’mGonna be recommending Kennedy was absolutely amazing! I’m Gonna be recommending him to all my friends and family! Best ever He was very knowledgeable and explained every Kennedy was absolutely amazing! I’m Gonna be recommending him to all my friends and family! Best ever He was very knowledgeable and explained everything More

Jose Magana has been providing my wife and I with Excellent custoemr service for the past 6 years and he is great at his Job. Very attentive and exceptional at communicating to us the status of our Excellent custoemr service for the past 6 years and he is great at his Job. Very attentive and exceptional at communicating to us the status of our service and quick to follow up. We are very happy custoemrs with our cars and continue to come back to Audi Costa Mesa in big part to the excellent sedrvice we contnue to recieve with the dealership and with emploees like Jose. Thank you More

Had a wonderful experience at Audi Fletcher Jones. My transition from a pre owned to new vehicle was handled smoothly and the customer service provided by Kyle and Monica was exceptional! I will definite transition from a pre owned to new vehicle was handled smoothly and the customer service provided by Kyle and Monica was exceptional! I will definitely refer friends and family! More

My experience at Audi Fletcher Jones was truly exceptional! From the concierge to the general manager, everyone treated me as if I was special and the only "guest" there. I worked with Robert Rand exceptional! From the concierge to the general manager, everyone treated me as if I was special and the only "guest" there. I worked with Robert Randall and his knowledge of my A3 was extraordinary, but the most notable was the time he took with me (on two separate occasions) explaining the nuances of the car, features, finance options – he went above and beyond!!! There was caring, compassionate service from someone who truly cared about me and wanted to make sure I was happy and satisfied and that my needs matched me with the perfect car. He is to be commended for the way I was treated. I will recommend anyone who is looking for a new car to head to Audi Fletcher Jones. What a pleasurable experience and what a great car I have now! Efficient, courteous and knowledgeable customer service exemplifies the ultimate car buying experience at Audi Fletcher Jones!!! I am excited to be seen in my new Audi on the roadways. More

Efficient and courteous service. My Audi A5 har to get towed in by AAA because of a dead battery that wouldn't hold a charge. Needed a new battery and Audi was able to get one installed for me the next d towed in by AAA because of a dead battery that wouldn't hold a charge. Needed a new battery and Audi was able to get one installed for me the next day leaving me only without my vehicle for 1 day. Ryan was great communicating with me throughout. More

Extremely helpful staff guiding me through the process and working to ensure I had the best possible experience, Katia was a pleasure to work with, and working to ensure I had the best possible experience, Katia was a pleasure to work with, More

I took my car here to have the electronics checked out and ask them to check out the whole car and let me know if there was any thing wrong. I left my car there they gave me a loaner car that was really n and ask them to check out the whole car and let me know if there was any thing wrong. I left my car there they gave me a loaner car that was really nice. The service advisor called me and explain to me what they went over and what was found. They seem very well organized and had me in an out in minutes. More

It was fair negotiations and a positive experience. I was in and out in two hours. I will definitely go back to take advantage of their help in setting up everything in the car. in and out in two hours. I will definitely go back to take advantage of their help in setting up everything in the car. More

I had amazing experience purchasing my new RS6. Robert Randall was a true gentleman and one of the best sales people I have ever experienced. All around 10s. Randall was a true gentleman and one of the best sales people I have ever experienced. All around 10s. More

People were professional, knowledgeable and kindService People were professional, knowledgeable and kind Service area was clean and organized Work was done in an efficient manner Great to have a loaner c People were professional, knowledgeable and kind Service area was clean and organized Work was done in an efficient manner Great to have a loaner car More