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Audi Fletcher Jones
Costa Mesa, CA
1,026 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,026 reviews
April 13, 2021
Greattttt customer service very clean loved the fact that they knew what I wanted and made it work weather it be with my payments, extended warranty for the future and all concern and questions I had. Specia they knew what I wanted and made it work weather it be with my payments, extended warranty for the future and all concern and questions I had. Special thank you to Kennedy for working late in a Friday night and Nea. More
by Love my car
Employees Worked With
Noah Marcos, Kennedy Emesibe
April 12, 2021
The experience all in all was awesome. Other car dealerships should do some kind of internship at Audi :) Fletcher Jones! KATIA was fantastic and very easy to talk to. Explained the functions of the dealerships should do some kind of internship at Audi :) Fletcher Jones! KATIA was fantastic and very easy to talk to. Explained the functions of the car inside and out! More
by mlsamonte
Employees Worked With
Katia Campbell, Monica Ward
April 10, 2021
Consistently excellent service over the years. Everyone on the phone and in person is courteous and professional. The service and maintenance checks are thoroughly done and always well explained before and on the phone and in person is courteous and professional. The service and maintenance checks are thoroughly done and always well explained before and after each service. I have no desire to go anywhere else to service my Audi. More
by barrame
Employees Worked With
Jose Magana, Michael Quezada, Issel Herrera
April 10, 2021
Sahara was exceptional she responded back to all of my calls and Text at a reasonable time she was very professional The information she gave me on my car that was going on was very accurate calls and Text at a reasonable time she was very professional The information she gave me on my car that was going on was very accurate More
by derialee
Employees Worked With
Sahara Spellman
April 10, 2021
Henry was excellent in all communication with my Q3. Fast reply & accomplished all needs. Big thanks for keeping my car up tp speed for us. Much apricated. Thanks, The Osti Family Fast reply & accomplished all needs. Big thanks for keeping my car up tp speed for us. Much apricated. Thanks, The Osti Family More
by ostibay
Employees Worked With
Henry Jones
April 09, 2021
Excellent experience. Thank you.Rah & the SC team Excellent experience. Thank you. Rah & the SC team appreciate you all. The service reps and leadership team are amazing. They go above and beyond. Th Excellent experience. Thank you. Rah & the SC team appreciate you all. The service reps and leadership team are amazing. They go above and beyond. The qualify of the work is also greatly appreciated. More
by rah.dule
Employees Worked With
Jose Magana, Ryan Rabusch, Julian Kim, Paul Panya, Issel Herrera
April 08, 2021
Excellent buying experience for my first Audi. Ashley was very professional and helpful throughout this process. Audi Fletcher Jones will be the recommended dealership when my friends looking to purchas was very professional and helpful throughout this process. Audi Fletcher Jones will be the recommended dealership when my friends looking to purchase audis. More
by Christina
Employees Worked With
Philip Payne also provided timely response to my initial inquiry., Ashley Oviedo
April 07, 2021
Excellent service and attention. Very little sales pressure . I highly recommend them and will encourage all of my friends to go the Fletcher Jones AUdi. pressure . I highly recommend them and will encourage all of my friends to go the Fletcher Jones AUdi. More
by gyeo
Employees Worked With
Chad Delasantos
April 07, 2021
Good service and follow-up communication! I really like the new place and the text updates! Also liked arranging a ride back to my office and back to the dealership to pick up my car. the new place and the text updates! Also liked arranging a ride back to my office and back to the dealership to pick up my car. More
by kongfamily
Employees Worked With
Jose Magana
April 07, 2021
Great service. Ryan is awesome. I pulled in, I was immediately greeted, zipped in and then out with my loaner car. Returned the next day, car completely fixed and beautifully cleaned. Took 5 minutes t immediately greeted, zipped in and then out with my loaner car. Returned the next day, car completely fixed and beautifully cleaned. Took 5 minutes to pay and get back out. Love this dealership. More
by jnelson
Employees Worked With
Ryan Rabusch
