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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

May 06, 2021

Polite and tried hard to work within our budget. they really wanted to ensure we received the best deal for us! They made sure to make us feel comfortable and made sure we left quite satisfied! More

by hanamin28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Song, Monica Ward
May 07, 2021 -

Audi Fletcher Jones responded

Hello Hanamin, Congratulations on your new gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. Thank you for allowing us the opportunity to earn your business and we're wishing you many miles of enjoyment! Please feel free to reach out to us if there's anything else we could be of assistance with now or in the future. Best Wishes, Your Friends and Family at Audi Fletcher Jones

May 06, 2021

Mike Burns great to deal with !! Very straightforward and helpful - sealed the deal in two days. Was with us throughout the transaction to make sure we are satisfied. So highly recommend him and Audi Fletc More

by hand39some
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
May 11, 2021 -

Audi Fletcher Jones responded

Hello, Our team was elated to read that Mike Burns took fantastic care of you by being straight forward, helpful, professional and with you through out the entire transaction! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 02, 2021

Great to work with and was able to do everything on line and over the phone. FJ even delivered the car to my house and the car was exactly as described. Highly Recommend! More

by Periwinkle Ct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Oviedo, Marco Saines
May 03, 2021 -

Audi Fletcher Jones responded

Hi Periwinkle, Congratulations on your beautiful Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! It brings us so much joy hearing that our team was helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business! We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to working with you for many years to come! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

May 02, 2021

Very good customer service. Issel was very helpful and accommodating. Also, very helpful when we needed a loaner car due to time issues & time needed for service. More

by Steve E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issel Herrera
May 03, 2021 -

Audi Fletcher Jones responded

Hello Steve, We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is amazing to hear that we delivered a helpful and accommodating experience! Please feel welcome to contact us anytime. Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 01, 2021

Low pressure, very product knowledgeable. Nicest sales rep EVER, Kyle Johnson. My last 3 cars were Acura and I was ready for a change. I am a fan of FJ Audi! More

by JenPerk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Kyle Johnson
May 06, 2021 -

Audi Fletcher Jones responded

xxxx Jen, Our entire team greatly appreciates your amazing 5 star review! Your wonderful comments about your recent purchase experience truly reflect our mission; delivering world-class guest experiences, each and every time. Kyle is one of our best, and we're never letting him leave! Welcome to our Fletcher Jones family and congratulations on your purchase! We look forward to serving you again in the future! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 01, 2021

I had a fantastic experience with Audi Fletcher Jones. My team that worked hard for me and with me, Steve, Kurt, Mia, and David. All I can say is awesome, you guys made this purchase easier than I though More

by Fxbrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Milroy, Kurt Vestil, David Song, Noah Marcos, Steve Milrot
May 03, 2021 -

Audi Fletcher Jones responded

Hello, Congratulations on your new gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with us. It brings us so much joy hearing that Steve, Kurt, Nia, and David all ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Glad to see they all assisted you the best pricing to care for your Audi! We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

April 30, 2021

Stacy was a pleasure to work with. He gave upfront pricing and a quick sales process. I was in and out of the dealer in 2 hours. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon
Apr 30, 2021 -

Audi Fletcher Jones responded

Hello Brian, Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Stacy the privilege to earn your business and attend to your needs! It's wonderful reviews like yours that truly represent what we strive for everyday! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

April 30, 2021

Always a pleasure doing business with Audi Fletcher Jones. Mike Quezada always tries to find the best deal for you to feel great about the purchase More

by Moralesangel41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada
Apr 30, 2021 -

Audi Fletcher Jones responded

Hello Angel, Congratulations on your brand new beautiful Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! It is our top priority to give guests an amazing experience. With that being said, it brings us so much joy hearing that Mike Quezada ensured you had a great time while searching for the perfect vehicle. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. Our team is looking forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

April 29, 2021

Took car in for service the first time. Beautiful facility. Prompt and professional friendly service. I would recommend Audi to my friend and family. Thank you More

by Tiffanyphn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Issel Herrera
Apr 29, 2021 -

Audi Fletcher Jones responded

Hi Tiffany, Thank you for taking the time to share your 5-star rating regarding your very first service visit with us! It's wonderful reviews like yours that truly represent what we strive for everyday! Glad to see that you enjoy our new gorgeous facility as much as we do! Our team of experts are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fletcher Jones

April 29, 2021

Our Sales David Song was Great! Even though some misunderstanding in the beginning but the transaction went smoothly. The Dealer deco was beautiful and the staff was professional ! More

by johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorraine Woodhouse, Tyler Dawson , David Song
Apr 30, 2021 -

Audi Fletcher Jones responded

Hi Johnny, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and so thrilled to know of the great experience you had working with David Song! Congratulation of your purchase! Please let us know if we can be of any further assistance in the future. Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

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