Back

Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

Directions

By Type

Showing 1,016 reviews

May 13, 2021

Mike burns was the best! Super knowledgable It was my first time ever buying a car and he made it so easy. Would recommend hi More

by mcnaughtonkylie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
May 14, 2021 -

Audi Fletcher Jones responded

Hi Kylie, Congratulations on your brand new gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding sales experience. With that being said, it is a delight to hear Mike Burns ensured you had a great time while searching for the perfect vehicle. We're so glad you like Mike's work! We'll be sure to pass along the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

May 12, 2021

Great team , they want to sell cars so they get the job done ! I came in unsure about my decision to trade my car. They helped me out tremendously! Scott was great and very helpful. A+ service More

by Neveen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon , Scott Maurizi
May 13, 2021 -

Audi Fletcher Jones responded

Hello Neveen, Congratulations on your beautiful Audi! We greatly appreciate you taking the time to post your 5-stars review! With all of the auto competition out there, it's wonderful to hear that Scott delivered an amazing sales experience! It's wonderful reviews like yours that truly represent what we strive for everyday! We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

May 12, 2021

The dealership was very nice and recently renovated. Shane from the sales department helped me out. He said he was new to area and to Audi, but he knew his stuff and who to ask for anything he didn’t kn More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Michelle Racine, Noah Marcos
May 20, 2021 -

Audi Fletcher Jones responded

Hi Grace, We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of Shane's exquisite service as we are truly honored to have earned your business & recommendations! Congratulations on your new Audi, and welcome to the Fletcher Jones family! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 12, 2021

The dealership is amazing I love the way it’s set up. Mike Burns was patient and very helpful. We are excited about the Audi q3 More

by lauschstyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
May 12, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for your business and the opportunity to serve you. We loved reading your insight and appreciate you sharing your wonderful purchase experience working with Michael Burns. Please feel welcome to contact us anytime. Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 12, 2021

The dealership in its new location is easy to get to. When I arrive there I am greeted immediately by someone from the staff who helps me get my car serviced quickly. I appreciate the convenience of havi More

by leh1939
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issel Herrera
May 13, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. Thank you for allowing our team the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us! Providing a loaner vehicle is one of the many perks we offer to our guests. We're grateful for your business and we look forward to serving you for many years to come and are here to help should you need us! Best Wishes, Your Friends and Family at Audi Fletcher Jones

May 11, 2021

Good friendly service. Warm welcoming staff in both sales and service department. Sales process was relatively quick without the needless mind numbing waiting period. Service department was top notch arguabl More

by AYN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issel Herrera, Mike Burns
May 12, 2021 -

Audi Fletcher Jones responded

Hello, We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it's wonderful to hear that our team delivered both an amazing sales experience and service experience. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and we look forward to working with you for many years to come and are here to assist should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

May 10, 2021

Very nice overall experience, clean facility, friendly people and plenty of inventory to choose from. They accommodated me as a walk-in customer. Convenient location and accessible to freeway More

by rritner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Michael Quezada, Lorraine Woodhouse, Mike Burns
May 10, 2021 -

Audi Fletcher Jones responded

Hello, Congratulations on your new gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to read that our team was able to deliver such amazing service and help you find the perfect vehicle. We're looking forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

May 10, 2021

Mike is the best! So easy to talk to and has a very calm demeanor. That’s EVERYTHING when you’re going through the car buying process. Got a killer deal and the facility is the most gorgeous dealership I’ve More

by Rachellausch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
May 11, 2021 -

Audi Fletcher Jones responded

Hi Rachell, Congratulations on your new gorgeous Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike Burns! It's wonderful reviews like yours that truly represent what we strive for on a daily basis. Glad to hear that Mike was helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and our team of experts are looking forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones

May 07, 2021

Kyle Johnson was outstanding! No pressure, quick process, and a quality dealership throughout. Everybody that we dealt with was extremely friendly and helpful. Would definitely come back. More

by joemoravcik1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson, Noah Marcos
May 08, 2021 -

Audi Fletcher Jones responded

Hi Joe, Congratulations on your gorgeous Audi! Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your visit with Kyle Johnson! It brings us so much joy hearing that Kyle went above and beyond and assisted you the best pricing to care for your vehicle. Our team appreciates you complimenting our level of professionalism and look forward to welcoming you back soon! Best Wishes, Your Friends and Family at Audi Fletcher Jones

May 07, 2021

Overall a great experience. From the moment I entered the dealership there was no pressure. Mike was easy to deal with and guided me through the process of buying the car. More

by Sheridanjim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Mike Burns
May 08, 2021 -

Audi Fletcher Jones responded

Hello Jim, The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle! Thank you for allowing us the opportunity to earn your business and congratulations on your Audi! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

...
56
...