Audi Fletcher Jones

Easy and enjoyable experience. From the internet search, first contact from Philip and kind follow ups, I didn’t feel pressured or bothered. When I wanted more information, Alex responded quickly and answer first contact from Philip and kind follow ups, I didn’t feel pressured or bothered. When I wanted more information, Alex responded quickly and answered all of my questions. We will definitely do business with this dealership again. More

Henry Chang took great care of us during our visit. He updated us along the way with some minor delays in shipping of the parts we needed. His communication was great throughout the entire process. Overal updated us along the way with some minor delays in shipping of the parts we needed. His communication was great throughout the entire process. Overall an A+ experience! More

I love the professional and warm feeling of the facility, but more importantly I trust what I am being told. This is my second A7, love the car highly recommended! but more importantly I trust what I am being told. This is my second A7, love the car highly recommended! More

Mike Burns is seriously an excellent salesman. He always has taken first class care of me and my family. I love my Audi and cannot wait to get my next one with Mike. Out of every dealership experience I’ve has taken first class care of me and my family. I love my Audi and cannot wait to get my next one with Mike. Out of every dealership experience I’ve ever had, without a doubt Mike treats me better than anyone ever has, and I will be his client for life. More

We were having trouble setting up the myAudi account in our new Audi SQ5. After a week of watching videos and trying to figure it out it said we needed to see our dealership. Upon arrival to the dealership our new Audi SQ5. After a week of watching videos and trying to figure it out it said we needed to see our dealership. Upon arrival to the dealership we were directed to go to the service bay by our sales rep and when approached by the service receptionist, we were told they “won’t help us” and we needed to remove the vehicle from the service bay and park in guest parking to wait to be helped. After going in to see our sales rep it took them a while to figure out they hadn’t even verified and registered the vehicle on their side to begin with and forgot to go over this when we purchased the vehicle. Finally took the manager spending time with us in our vehicle and we were able to set everything up successfully. Very disappointed in the lack of “friendly” service compared when we purchased the vehicle. Seems they only care about getting the sale. More

As you know, there’s a stigma with cars salesman & plumbers!! Mike Burns set me up with an Audi at a previous dealership and he took such good care of me that I have followed him to Fletcher Jones wh plumbers!! Mike Burns set me up with an Audi at a previous dealership and he took such good care of me that I have followed him to Fletcher Jones where I just had my car serviced and Isabel Herrera took great care of me as well!! Thanks to Mike Burns there are now two Audi’s in our driveway!! More

Jacob Becerra provided best in class service helping me with the purchase of my Audi A6. He went above in beyond in to make the process as smooth as possible. He was extremely knowledgeable and was on to with the purchase of my Audi A6. He went above in beyond in to make the process as smooth as possible. He was extremely knowledgeable and was on top of the process every step of the way. I highly recommend Jacob, he is the Man ! More

Fletcher Jones is a cut above the rest and Kyle Johnson did a fabulous job making it a seamless transaction and I’d lease another car with Kyle again! did a fabulous job making it a seamless transaction and I’d lease another car with Kyle again! More

I had a great experience, the new shop is amazing and Robert Randall is the man. I custom ordered a car and he was there every step of the way. FJ is now the best Audi dealer in Socal in my opinion. Robert Randall is the man. I custom ordered a car and he was there every step of the way. FJ is now the best Audi dealer in Socal in my opinion. Keep up the good work guys! More

Mike Burns did an exceptional job in assisting us in the purchase of a new Audi for our daughter! We had a wonderful overall experience. purchase of a new Audi for our daughter! We had a wonderful overall experience. More