Audi Fletcher Jones
Costa Mesa, CA
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I had the best experience. Right from booking an appointment till getting my car. Peter showed all the details of the car and I was in love with my first car. Amazing team. Everything was smooth. appointment till getting my car. Peter showed all the details of the car and I was in love with my first car. Amazing team. Everything was smooth. More
Good company good service good knowledge good car reasonable prices I will Recommend my friend and family visit this dealer for next car if they need reasonable prices I will Recommend my friend and family visit this dealer for next car if they need More
We had the best experience with Holly Setiadi. He was very helpful, professional and did a wonderful job assisting us with the purchase of our vehicle. We will definitely refer him to friends and family. very helpful, professional and did a wonderful job assisting us with the purchase of our vehicle. We will definitely refer him to friends and family. More
Was a great experience being able to get the car I wanted for a great price. Mike was very helpful & easily gave me the best value all week. From the car to the add-ons they always found ways to help me save for a great price. Mike was very helpful & easily gave me the best value all week. From the car to the add-ons they always found ways to help me save money on my purchase. It’s a top Audi dealership to me. More
Alex was truly helpful and Peter started strong. No pressure, answered questions thoroughly. The car was just what we were expecting and the boys were a pleasant surprise! pressure, answered questions thoroughly. The car was just what we were expecting and the boys were a pleasant surprise! More
Great and easy process and transaction. Friendly and customer focused sales team and very service oriented. David was Excellent and exceptionally friendly and helpful. GREAT customer focused sales team and very service oriented. David was Excellent and exceptionally friendly and helpful. GREAT More
The dealership provided excellent service and David is very friendly and professional. He explained clearly about the maintenance service for my car and the additional services with extra costs. Thanks so very friendly and professional. He explained clearly about the maintenance service for my car and the additional services with extra costs. Thanks so much David!!! More
Friendly and quick very knowledgeable. Even though it’s a 4 hour drive I’d do it again that’s how impressed we were. Best dealership and folks around. 4 hour drive I’d do it again that’s how impressed we were. Best dealership and folks around. More
I would leave 0 stars if I could. Do not purchase or service your vehicle here. Find a different Audi dealer. I have never been so disrespected and had my time wasted like I have by this place. On Sa service your vehicle here. Find a different Audi dealer. I have never been so disrespected and had my time wasted like I have by this place. On Saturday 7/10/2021I made an appt for a factory bent wheel for my Audi S3. When I made the appt I told them I didn't want to leave my vehicle and wanted to wait. Shouldn't have taken them long to take off a wheel and see that it is bent with no damage done to the wheel. I was told that was ok. So I show up for my appt. When I show up I wait and I am told that I need to leave my vehicle through the weekend because a manager is needed. I dont know why a manager is needed but that's what I was told. I told them that I didn't want to leave my vehicle through the weekend and that I specifically said that before I made my appt. So they told me to come back on Monday. I show up on Monday and after a 30 minute wait I finally get help. This time I am told that they need my vehicle for an extended period of time because I don't have an appt. I didnt have an appt because they told me to just bring my vehicle in and that I didn't need one. At this point my frustration level went through the roof. I told them that I will just take my vehicle to another audi dealer. The guy helping which I don't know the name of but he had a boot on one leg from an injury in a very condescending and rude manner told me to have a nice day and walked away. That blew me over the time and I told him F you and he said "you too". I should have never said what I did but the level of customer service drove me to be rude. You don't waste people's time and you sure don't speak to them the way he spoke to me. DO NOT USE THIS DEALER FOR ANYTHING. More