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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

July 24, 2021

Robert is not the typical car sales man, he is easy going and made the process of buying a car fun not stressful. He is informative and kind and not arrogant or condescending. More

by aprilar09@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall
Jul 26, 2021 -

Audi Fletcher Jones responded

Hi Crystal, Thank you for the excellent review and genuine compliments for Robert and our team of sales professionals. Congratulations on your purchase! Please feel welcome to contact us anytime. Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 23, 2021

Amazing Service, Peter Kiani made the transaction smooth and easy, Excellent Service by the Agency and finance department too, Thanks Guys, i love the car! More

by Omar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Peter Kiani
Jul 26, 2021 -

Audi Fletcher Jones responded

Hello Omar, Thank you for being a valued guest at Audi Fletcher Jones! We truly appreciate your kind rating for Peter Kiani and please feel welcome to contact us anytime! Your complete satisfaction is important to us! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 22, 2021

Jose is always the best. Service and care always exceptional. Smooth entrance and new location great. And, I don’t have twenty five more words. More

by Probeachwalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Jul 23, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for allowing us the opportunity to serve you! We are grateful to have earned your business and kind recommendations for Jose! Your genuine compliments meat to the world to us and hope you feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

July 22, 2021

Awesome selection of vehicles. Robert offered amazing customer service he was very knowledgeable not only about Audi vehicles but other luxury in the Q5 class. He took the time to review all of the vehi More

by jodigee1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall, Noah Marcos
Jul 22, 2021 -

Audi Fletcher Jones responded

Hi Jodigee1, Congratulations on your beautiful Audi Q5! We are so appreciative of your loyalty and feedback about your experience with Robert. I am very happy to hear that Robert was able to deliver such exceptional service and help you find the perfect vehicle. We'll be sure to relay over the kind words expressed on your behalf. We're looking forward to assisting you for many years to come and are here to help should you need us. Welcome to the Audi family! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

July 22, 2021

Great experience across the board! Robert made the process very easy. Even though I was looking to buy a used car everyone at Audi Fletcher Jones made me feel like I was buying their top model. The ne More

by Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall, Marco Saines
Jul 23, 2021 -

Audi Fletcher Jones responded

Hi Roberts, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Robert Randall. Glad to hear Robert went above and beyond with reaching the best pricing to care for your vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

July 21, 2021

Dave did a great job in keeping me informed and putting out the options I had for repairs , excellent customer service would use him again and refer others to him More

by Galeythhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Jul 22, 2021 -

Audi Fletcher Jones responded

Hello, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about David show our dedication in providing world-class Audi Service experiences, and the importance of keeping you updated and on schedule. Looking forward to your next scheduled service visit with him! All the best, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

July 21, 2021

I had a great experience while dealing with Henry Chang the service advisor. The car was fixed after a faulty battery and damaged timing cover with leaking oil. However, the other advisor prior to transfer More

by anthony.morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Chang
Jul 22, 2021 -

Audi Fletcher Jones responded

Hello Anthony, We greatly appreciate you taking the time to post your 5-stars rating! It brings us so much joy hearing that Henry Chang went above and beyond with getting your vehicle repaired and returned to you all within a timely manner! We'll be sure to pass along the kind words expressed on your behalf. Please allow us to continue providing you with amazing service for your future needs! All the Best, Your Friends and Family at Audi Fletcher Jones

July 21, 2021

This location and the staff here made my car buying experience very comfortable. Cameron was extremely helpful and I felt I could really trust him to help me make the right decision. Highly recommend More

by Mark8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Phillips
Jul 22, 2021 -

Audi Fletcher Jones responded

Hello Mark8, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Cameron Phillips ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. We're extremely happy Cameron went above and beyond with reaching the best pricing to care for your Audi! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

July 20, 2021

Perfect experience at the dealer. From the online request to first meet and greet to having the car ready was perfect. Stacy was amazing and had everything prepared for me to close the deal. From e More

by new Audi Quattro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon , Marco Saines
Jul 22, 2021 -

Audi Fletcher Jones responded

Hello, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Stacy Gordon has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

July 20, 2021

Excellent service good customer service they treat you like a family and take some time to see if how they can do better to serve you More

by Javier1mty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dawson , Mike Burns
Jul 22, 2021 -

Audi Fletcher Jones responded

Hello Javier1mty, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represents what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones

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