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Audi Fletcher Jones
Costa Mesa, CA
1,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,016 reviews
July 30, 2021
Easy and love Scott! This is my 4th Audi. Will never change. Ryan in service is incredble too!! Scott made the whole process enjoyable. Love my car. change. Ryan in service is incredble too!! Scott made the whole process enjoyable. Love my car. More
by Patty
Employees Worked With
Scott Maurizi
July 30, 2021
Jacob was really wonderful to work with. His knowledge of the Q7 was exceptional and he did everything in his power to ease my purchasing experience. of the Q7 was exceptional and he did everything in his power to ease my purchasing experience. More
by Allan K.
Employees Worked With
Marco Saines
July 29, 2021
I scheduled a service appointment for a manufacturer's recall on a suspension part, and the repair was completed within my promised wait time, including a comprehensive vehicle inspection. The bonus was t recall on a suspension part, and the repair was completed within my promised wait time, including a comprehensive vehicle inspection. The bonus was that David cured a problem I had since delivery of the vehicle 8 months ago. Every few minutes my screen showed an error message regarding installation of web services for Audi Connect features. At delivery and on a few subsequent occasions, dealership personnel had been unable to help and advised a software update was awaited from the factory. I was told this again a few weeks ago. However, David thought he might be able to fix the problem. He performed a soft reset by holding down the MMI button. The system took about a minute to reload and... problem solved! Thank you, David! More
by pjawest
Employees Worked With
David Derebenskiy
July 29, 2021
Professional responsive rapid service …..I would Professional responsive rapid service ….. I would recommend this dealership to family and friends… I will definitely take my vehicle here again for s Professional responsive rapid service ….. I would recommend this dealership to family and friends… I will definitely take my vehicle here again for service in the future More
by jaw
Employees Worked With
David Derebenskiy
July 29, 2021
My experience purchasing my Audi was easy & smooth, I received amazing customer service. Shane Murphy went above & beyond to make sure I was taken care of. I couldn’t be happier with my purchase. Thank y received amazing customer service. Shane Murphy went above & beyond to make sure I was taken care of. I couldn’t be happier with my purchase. Thank you Shane! You are the best! More
by michaela watkins
Employees Worked With
Katia Campbell, Kurt Vestil, Shane Murphy, Peter Kiani
July 27, 2021
Ryan was exceptional to work with. He went beyond excellent customer service. I wish everywhere I went I was treated with that much attention to care. excellent customer service. I wish everywhere I went I was treated with that much attention to care. More
by lisabethfox
Employees Worked With
Ryan Rabusch
July 27, 2021
Really happy with purchasing a vehicle from Audi fletcher jones In Costa Mesa and really happy with the help me and my family got from Kennedy made us feel really welcome overall a great experience jones In Costa Mesa and really happy with the help me and my family got from Kennedy made us feel really welcome overall a great experience More
by jzuno
Employees Worked With
Kennedy Emesibe
July 26, 2021
The responsiveness of the dealership was terrific. Katia and her associates made every step smooth and painless. This was my first ever experience purchasing a pre-owned car and it’s set a standard for me t and her associates made every step smooth and painless. This was my first ever experience purchasing a pre-owned car and it’s set a standard for me that would be difficult to improve. More
by CaCruzr
Employees Worked With
Katia Campbell
July 26, 2021
Mike was amazing with his customer service and I would recommend him to anyone buying a car. He even had the car delivered to me in murrieta. recommend him to anyone buying a car. He even had the car delivered to me in murrieta. More
by Sbowers
Employees Worked With
Monica Ward, Mike Burns
July 26, 2021
This was probably the easiest car buying process I have ever experienced. I found the vehicle online and emailed for its availability. Robert responded promptly and advised it was available. The paperw ever experienced. I found the vehicle online and emailed for its availability. Robert responded promptly and advised it was available. The paperwork was ready for me when I arrived and I just had to sign. Robert called me the next day to ask how my drive home was and offered his assistance anytime it would be needed. More
by tlv421
Employees Worked With
Robert J Randall
