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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

August 06, 2021

Great customer service and everything done professionally. Car is amazing thank you guys. Sales people are top tier Id recommend anyone looking to buy a new or used car to go to Audi. More

by alexzandrisvasquez15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall
Aug 09, 2021 -

Audi Fletcher Jones responded

Hi Alexzandrisvasquez15, Congratulations on gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is delight to hear our team ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 06, 2021

From the moment I walked in they had my name and they already knew which vehicle I was going to test drive. They offered something to drink and the sales person (Peter Kiani) came down to greet us. He de More

by miguel62642Miguel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Aug 09, 2021 -

Audi Fletcher Jones responded

Hi Miguel62642Miguel, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Peter Kiani has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We're extremely happy to see Peter was able to get you into your desired choice of vehicle that best suits your needs! We are grateful for your business and we look forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 06, 2021

Holly, our sales rep, was patient with my questions and courteous. Issel, in the service department was very efficient and professional, always smiling. We have 2 Audi's and best Audi customer service by f More

by katmcclennen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issel Herrera, Holly Setiadi
Aug 20, 2021 -

Audi Fletcher Jones responded

Hello Kat, Thank you for being a valued part of our Fletcher Jones family! We are so pleased that you have garnered such a confident, trusting, & professional relationships with both Holly and Issel. These fine individuals are truly some of the most gifted in the industry and we love that they have been an instrumental part of Audi ownership! We are truly grateful for your business and authentic recommendations! Please always feel welcome to contact us! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 06, 2021

David Derebenskiy was very helpful and kept me informed thru the entire process. It took a day longer than expected but I had a nice loaner that worked well. More

by rickt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Aug 10, 2021 -

Audi Fletcher Jones responded

Hi Rick, Thank you for sharing your wonderful review with us and the online community. We couldn't be more pleased to have your kind recommendations for David Derebenskiy & look forward to serving you for many years to come! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 05, 2021

Mike was very helpful, patient and professional. He took the time to walk us through all the features of the vehicle in detail. They purchasing experience was good. More

by Thiag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Aug 05, 2021 -

Audi Fletcher Jones responded

Hello Thiag, Congratulations on your gorgeous new Audi! We are so appreciative of your loyalty and feedback about your experience with Mike Burns! I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. It was our pleasure to help you get to know every aspect of your vehicle. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 05, 2021

Friendly, clean, prompt attention upon arrival. Good communication and good service. More

by Burba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Aug 05, 2021 -

Audi Fletcher Jones responded

Hi Burba, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you back again! Please reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Audi Fletcher Jones

August 05, 2021

My wife and I have been driving Audis for years. Audi Fletcher Jones, who visited for the first time this time, was very satisfied. He had, above all, friendly staff and more vehicles than other dealersh More

by Yoo S Jong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Murphy
Aug 05, 2021 -

Audi Fletcher Jones responded

Hi Yoo S Jong, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Shane Murphy has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It brings us so much joy seeing that Shane went above and beyond with getting you into your desired choice of vehicle that best suits your needs! We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

August 04, 2021

My experience was wonderful. Holly, Tyler and Nicole were professional, friendly and easy to work with. They all made the process easy and painless and I LOVE my new car! Thank you all More

by Jprmorlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly, Tyler Dawson , Nicole Shong, Holly Setiadi
Aug 04, 2021 -

Audi Fletcher Jones responded

Hi Jprmorlando, Congratulations on your gorgeous new Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Holly, Tyler, and Nicole the privilege to earn your business and attend to your needs! Glad to hear our team went above and beyond with getting you into your desired choice of vehicle that best suits your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 04, 2021

Amazing customer service. They really try to make you feel at home throughout the purchasing process. There is also no pressure when buying the car as opposed to other dealerships. 10/10 best dealership More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Setiadi, Nicole Shong, Holly Setiadi
Aug 04, 2021 -

Audi Fletcher Jones responded

Hello Robert, Congratulations on your beautiful Audi! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us! We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 04, 2021

I had a wonderful experience. Peter was excellent in providing photos and videos and he responded immediately to all of my requests. He was very professional and made the process so much easier. He even More

by cathycarpediem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Aug 05, 2021 -

Audi Fletcher Jones responded

Hi Cathycarpediem, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Peter has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It is a delight to hear Peter ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and we're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

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