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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

August 14, 2021

I had a great experience from the moment I walked into FJ Audi in Costa Mesa. Peter did a great job showing me the Q8 alms all it’s features. More

by Gkelly57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Avila, Marco Saines, Peter Kiani
Aug 16, 2021 -

Audi Fletcher Jones responded

Hi Gkelly57, Congratulations on your gorgeous Audi Q8! The team at Audi Fletcher Jones strives to provide each with an exceptional experience. Our team was beyond happy to read that Peter has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 13, 2021

Had a great experience Kennedy was a great deal of help More

by Kit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesibe
Aug 24, 2021 -

Audi Fletcher Jones responded

Hi Kit, We absolutely value your business and so very grateful to see your 5 star recommendations for Kennedy! Thank you for the opportunity to serve you and congratulations on your purchase! We hope you enjoy every mile! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 13, 2021

The team at Audi Fletcher Jones works hard to earn our business, but in a respectful, non-pushy manner. Even when the dealer doesn’t accept our initial offer, their professionalism is what made us come ba More

by Vi Tran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Gordon , Mike Burns
Aug 24, 2021 -

Audi Fletcher Jones responded

HI Vi, Our team was elated to read that Mike Burns & Stacy Gordon took fantastic care of you by being knowledgeable, professional and turning what typically is a dreary process into one that was a true joy! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family! Best Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

August 10, 2021

Peter is incredibly professional, knowledgable and pleasant. He’s the reason I closed this deal today. I’ll be referring him to friends and family. Great asset to have on your team. I’ll be coming bac More

by Raminsavar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Aug 11, 2021 -

Audi Fletcher Jones responded

Hi Raminsavar, Congratulations on your beautiful Audi! We are so appreciative of your loyalty and feedback about your experience with Peter. I am very happy to hear that Peter was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! Thank you for allowing us the opportunity to earn your business and our team appreciates you complimenting our level of professionalism. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 08, 2021

Good service. The staff are friendly and down-to-earth and will not hassle you to fill their paperwork. They will even assist you during and after a purchase so they know you’re happy with what you got. More

by Miguel R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Phillips
Aug 10, 2021 -

Audi Fletcher Jones responded

Hello Miguel, Thank you for taking the time to post your great review! Our entire team loved to hear how Cameron offered his genuine attention while assisting you with the purchase of your new Audi. Congratulations & cheers to many happy miles ahead! All of the best, Kimberlee Camargo Reputation and Brand Ambassador

August 08, 2021

We just moved back to the US after living overseas for the past 10 years and had to start over with buying new cars. We purchased our first one with Shyla at Audi Fletcher Jones and she was so helpful and More

by paolson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Jones
Aug 09, 2021 -

Audi Fletcher Jones responded

Hi Paolson, Congratulations on your beautiful Audis! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that Shyla was able to deliver such exceptional service and help you find the perfect vehicle. It's wonderful to hear Shyla got you into your desired choice of vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

August 08, 2021

The process of purchasing couldn’t have been better, Peter treated my wife and I with huge respect and precise customer service huge thanks to Audi and their workers for being professional and reasonabl More

by Bigtchavez74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Aug 09, 2021 -

Audi Fletcher Jones responded

Hi Bigtchavez74, Congratulations on your gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! It's amazing to hear that Peter was able to get you into the vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Take Care, Your Friends and Family at Audi Fletcher Jones

August 07, 2021

We had an amazing experience with Audi Fletcher Jones! From the minute we walked in the door everyone was so attentive and truly had our best interest at heart. We were so fortunate to have Peter More

by Aldunn60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Peter Kiani
Sep 20, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

August 07, 2021

Working with Karim was a great experience. He was patient with all our questions and very knowledgeable about the car and all its features! We are delighted with our purchase and had a great experience with More

by Hassan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Jalanbo
Aug 09, 2021 -

Audi Fletcher Jones responded

Hello Hassan, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Karim the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

August 06, 2021

Fabulous experience. They take customer care to a new level, I was very pleased with all aspects of having them service my Audi. David was excellent at communicating with me through the whole process More

by miko.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace and Heather in vehicle delivery, Julian Kim , David Derebenskiy
Aug 09, 2021 -

Audi Fletcher Jones responded

Hello Miko, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by David during your service visit. We'll be sure to relay over the kind words expressed on your behalf. Our team of associates appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

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