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Audi Fletcher Jones
Costa Mesa, CA
1,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,016 reviews
September 04, 2021
Joshua was informational and answered all my questions. He carefully outlined all the details of my car options in a professional, warm manner. Excellent experience! He carefully outlined all the details of my car options in a professional, warm manner. Excellent experience! More
by lulea1
Employees Worked With
Tyler Dawson , Joshua Gonzalez
September 03, 2021
Robert is very informed and a seasoned professional. He made the process smooth as it could get. He went over and beyond including dropping me back at Audi so that I could pick my Mercedes (1st car) back h made the process smooth as it could get. He went over and beyond including dropping me back at Audi so that I could pick my Mercedes (1st car) back home. Hoping Audi would continue to maintain excellent customer relationship in the ensuing days and live up to brand name! More
by T Bharadwaj
Employees Worked With
Robert J Randall, Monica Ward
September 02, 2021
Informed and considerate sales team. Robert was the best I have ever worked with. Efficient process. Had the car I needed. Convenient location. Great extras such as airport shuttle. I have ever worked with. Efficient process. Had the car I needed. Convenient location. Great extras such as airport shuttle. More
by TB
Employees Worked With
Robert Randall, Noah Marcos
September 02, 2021
Every member of the team was kind and courteous. The report and VIDEO of the problem with my car was so helpful. I appreciate the clear explanation. Texting with my service rep was convenient and fast report and VIDEO of the problem with my car was so helpful. I appreciate the clear explanation. Texting with my service rep was convenient and fast. More
by leslie_m
Employees Worked With
David Derebenskiy
September 01, 2021
The staff was extremely courteous, efficient and thorough. As a result of my pleasant experience, I definitely intend to use these services in the future. thorough. As a result of my pleasant experience, I definitely intend to use these services in the future. More
by gsr
Employees Worked With
Jimmy Molina
September 01, 2021
I had a great experience purchasing from Audi Fletcher Jones based on the excellent customer service provided by my salesmen Michael Quezada and Holly Setiadi. They took the time to show me every model t Jones based on the excellent customer service provided by my salesmen Michael Quezada and Holly Setiadi. They took the time to show me every model that I wanted to compare and test drive. Mike was very knowledgeable about the products and presented and demonstrated the features well. Overall, it was very pleasant to purchase a vehicle from such a professional organization. I got a good deal on the purchase price and from their valuation of my trade-in. They even delivered the vehicle to my house. The dealership made it easy for me to say "Yes" to the deal. More
by Ken K.
Employees Worked With
Michael Quezada, Holly Setiadi
August 31, 2021
My experience with the whole team was extremely good. They were very professional, knowledgeable and and attentive. Made me feel comfortable and important. I would definitely come back to purchase an They were very professional, knowledgeable and and attentive. Made me feel comfortable and important. I would definitely come back to purchase another car. I would recommend anyone to shop there. More
by seansteen
Employees Worked With
Michael Quezada, Tyler Dawson , Monica Ward
