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Audi Fletcher Jones

Costa Mesa, CA

4.4
1,016 Reviews

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

September 10, 2021

Very nice dealership. They did almost everything to make me happy. Shane was a excellent salesman and he is basically the reason we bought the vehicle from this dealship. More

by cheikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Shane Murphy
Sep 27, 2021 -

Audi Fletcher Jones responded

Hello, We are truly grateful for your business and appreciate your kind rating! Shane and Monica are truly honored to have your kind recommendations and certainly enjoyed the opportunity to assist you! Congratulations on your purchase and please feel welcome to contact us anytime! Enjoy! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador

September 10, 2021

Mike was knowledgeable and did not push us to buy anything. He was patient and answered all of our questions. The transaction was easy and surprisingly pleasant. Tyler and Mike were opened and honest More

by Jackien64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Tyler Dawson , Mike Burns
Sep 11, 2021 -

Audi Fletcher Jones responded

Hi Jackien64, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Mike, Tyler, and Marco. With all of the automotive competition out there, it is a delight to hear that our team ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the privilege to earn your business and we're looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

September 09, 2021

It was a berynice experience. Everyone that I met was very knowledgeable, and kind. The location is a super nice building, close to my home and will be there for my first wash on Friday More

by Clgore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dawson , Chad Delasantos
Sep 09, 2021 -

Audi Fletcher Jones responded

Hi Clgore, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We'll be expecting to see you this Friday for your first car wash! Thank you for allowing us the opportunity to earn your business and congratulations on your beautiful Audi! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

September 08, 2021

Highly Recommended if you are looking to buy a new Audi from Fletcher Jones Audi. People there are so nice and proffesional. Especially the salesman name Mike Burns. He is one of the the BEST!!! Thanks Mi More

by Plat0902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Sep 08, 2021 -

Audi Fletcher Jones responded

Hi Plat0902, Congratulations on your beautiful Audi! We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it is wonderful to hear Mike Burns delivered an exceptional sales experience! We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

September 08, 2021

We needed to be accommodated quickly due to a commitment with our children’s school, and the staff did everything they could to make the experience quick, while still being thorough. An enjoyable, fulfillin More

by bollenba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Phillips, Steve Milrot
Sep 08, 2021 -

Audi Fletcher Jones responded

Hi Bollenba, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

September 07, 2021

Overall great experience. At no time did I feel pressured or as if I was being taken advantage off. I used the Fletcher Jones website to calculate my lease and my trade-in and they honored my trad More

by Billlogsdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maurizi, Mike Burns
Sep 08, 2021 -

Audi Fletcher Jones responded

Hello Billogsdon, Congratulations on your gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful for your business. Best Wishes, Your Friends and Family at Audi Fletcher Jones

September 07, 2021

Holly was amazing! He was welcoming, wasn't pushy, and made sure to show us every aspect of the car. When it came to negotiation, he and Tyler clearly wanted to make a deal, but they wanted it to be favor More

by NewQ7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dawson , Monica Ward, Holly Setiadi
Sep 08, 2021 -

Audi Fletcher Jones responded

Hello NewQ7, Congratulations on your beautiful new Audi Q7! We are so appreciative of your loyalty and feedback about your experience with both Holly and Tyler. I am very happy to hear that our team went above and beyond with reaching the best pricing to care for your vehicle. Thank you for allowing Holly and Tyler the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones

September 06, 2021

Chads service was amazing. He was honest and made sure I got the best deal on my lease. I would recommend him and this dealership to anyone. More

by Kyra Walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Delasantos
Sep 07, 2021 -

Audi Fletcher Jones responded

Hi Kyra Walker, Congratulations on your gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Chad ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your new vehicle. Thank you for allowing us the opportunity to earn your business and we're looking forward to working with you for many years to come! Enjoy! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

September 06, 2021

Great job with closing our deal. Mike was helpful and efficient, as well as trustworthy. He was able to get a terrific deal on our trade in and the new Q8! More

by Jen S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Sep 07, 2021 -

Audi Fletcher Jones responded

Hi Jen S, Congratulations on your beautiful new Audi Q8! The team at Fletcher Jones Motorcars strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for your new vehicle. We'll be sure to relay over the kind words expressed on your behalf. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

September 05, 2021

Buying a car was fast and easy with Mike, I enjoyed my experience. He was very respectful, I highly recommend seeing him the next time you need a car. More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns, Nicole Shong
Sep 06, 2021 -

Audi Fletcher Jones responded

Hello Zach, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

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