Audi Fletcher Jones
Costa Mesa, CA
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Service was amazing and they were very helpful and nice. However I didn’t notice until after I took my car home that the tires were bald on the car and there was a large scratch covered with touch up paint However I didn’t notice until after I took my car home that the tires were bald on the car and there was a large scratch covered with touch up paint (very poorly done). Partially my fault for not inspecting the car harder but when brought up to the dealer they acted as if they had no clue. Not to mention within 2k miles the car I purchased needed new brakes and rotors… not very happy. More
Kennedy helped me through the buying process, and he was able to get me a great deal! He is a honest guy and he made everything go smooth and effortless. I will definitely come back when it's time to buy my able to get me a great deal! He is a honest guy and he made everything go smooth and effortless. I will definitely come back when it's time to buy my next car and also let friends and family know what a great dealership this is! Thanks again! More
The was our first time at Audi FJ - we switched from Audi MV and couldn’t be happier. Our service advisor was professional and personable. Thankful to be here now! MV and couldn’t be happier. Our service advisor was professional and personable. Thankful to be here now! More
The service was excellent. I was going to wait for my car and found the waiting area to be very nice. All were courteous and accommodating. Issel was especially cordial and told me that since I was waiting s and found the waiting area to be very nice. All were courteous and accommodating. Issel was especially cordial and told me that since I was waiting she would try to expedite my service which she did. I truly appreciate that! More
The sales Karim was very helpful and efficient in time and I will recommend any one looking to lease or buy Audi to work with him for honesty and hard work and I will recommend any one looking to lease or buy Audi to work with him for honesty and hard work More
He is the best sales ever. Not pushy. Communicate with you. Listen to you. Help to take care of everything and has a sense of humor. He is a really good guy! you. Listen to you. Help to take care of everything and has a sense of humor. He is a really good guy! More
Shyla Jones was exceptional She listened and worked diligently to provide the service I required. She contacted when the car I wanted became available and kept me informed of the timing of arrival and diligently to provide the service I required. She contacted when the car I wanted became available and kept me informed of the timing of arrival and delivery More
The customer service was outstanding. They bent over backwards to make sure that all of my needs were met, and beyond. I definitely recommend this dealership to anyone looking for a fabulous car buying backwards to make sure that all of my needs were met, and beyond. I definitely recommend this dealership to anyone looking for a fabulous car buying experience. More