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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.4
1,016 Reviews
Call Dealership (949) 791-1500
View Awards

1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,016 reviews

October 12, 2021

Shane & Audi Fletcher Jones were amazing to collaborate with. Their manner is efficient, understanding and honest. More

by kristin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Shong, Shane Murphy
Report | Print
Oct 13, 2021 -

Audi Fletcher Jones responded

Hi Kristin, Congratulations on your beautiful Audi purchase! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Shane the privilege to earn your business and attend to your needs! It brings us so much joy hearing that Shane went above and beyond with getting you the best pricing to care for your Audi. Our team is truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 12, 2021

Mike made the transition from my car to a new car highly recommend shopping with mike More

by jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Report | Print
Oct 13, 2021 -

Audi Fletcher Jones responded

Hello Jose, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with Mike. I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

October 10, 2021

Mike is very friendly and professional and provided great service. We will definitely come back for our next car purchase. More

by Shanatsai
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Report | Print
Oct 11, 2021 -

Audi Fletcher Jones responded

Hi Shanatsai, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Mike has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

October 10, 2021

I bought 6 cars in the past 6 years in California. Audi Fletcher jones gave me THE best experience as a buyer. Ive never seen someone called after selling vehicle and offered help about car/dealership. Nob More

by kali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Ou, Derek Chaves
Report | Print
Oct 11, 2021 -

Audi Fletcher Jones responded

Hi Kali, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Derek the privilege to earn your business and attend to your needs! It brings us so much joy hearing that you've been a loyal guest with us over the past 6 years and counting. We are thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 09, 2021

It was a very nice and efficient experience. I liked the classy no pressure style. More

by Jebowerbank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dawson , David Song, Monica Ward, Holly Setiadi
Report | Print
Oct 11, 2021 -

Audi Fletcher Jones responded

Hi Jebowerbank, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many more years to come are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

October 06, 2021

Very helpful and cheering staffs throughout the entire process. Thank you specifically to Kennedy and Derek from Sales. More

by huynh_jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dawson , Kennedy Emesibe , Derek Chaves
Report | Print
Oct 06, 2021 -

Audi Fletcher Jones responded

Hi Huynh_jimmy, Congratulations on your gorgeous Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that both Kennedy and Derek have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

October 06, 2021

Prompt, thorough, friendly - from technicians to waiting area personnel, always looking to please customers most appreciated More

by fjt711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Report | Print
Oct 06, 2021 -

Audi Fletcher Jones responded

Hi Fjt711, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

October 05, 2021

Excellent customer service from initial walk-up, to test drive, to sale and finance process. The new facility is state of the art with nice 2nd-story views of the John Wayne air traffic. I would definitely More

by Kiet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Peter Kiani
Report | Print
Oct 06, 2021 -

Audi Fletcher Jones responded

Hello Kiet, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

October 04, 2021

Thank you Peter and Nia and Tyler for a great experience today. You guy made my day. My wife and I appreciated your hospitality. I have you guy a 5 stars. More

by Thang.duong45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dawson , Noah Marcos, Peter Kiani
Report | Print
Oct 04, 2021 -

Audi Fletcher Jones responded

Hi Thang.Duong45, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that that Peter, Nia, and Tyler were able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 04, 2021

What I liked most about working with Derek is that he allowed me to work through my buying process without undue pressure. More

by drboblmft
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Chaves
Report | Print
Oct 04, 2021 -

Audi Fletcher Jones responded

Hi Drboblmft, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Derek has always been helpful, knowledgeable, and assisted you the best pricing to care for your Audi. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

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