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Audi Fletcher Jones

Overview Reviews (1,016) Inventory (483)

Audi Fletcher Jones

Name: Audi Fletcher Jones
Address: 1275 Bristol St, Costa Mesa, CA, 92626, US
Telephone: (949) 791-1500
Rating: 4.4

4.4

1,016 Reviews

1275 Bristol St, Costa Mesa, California 92626

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Sales: (949) 791-1500

Service: (949) 791-1600

Parts: (949) 791-1600

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Audi Fletcher Jones

Costa Mesa, CA

Overview

Reviews

Vehicles

4.4

1,016 Reviews

Call Dealership (949) 791-1500

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1275 Bristol St

Costa Mesa, CA

92626

Directions

4.4

1,016 Reviews

Write a review

View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

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View 4 Awards

Overview Reviews (1,016) Inventory (483)

Contact Audi Fletcher Jones

Sales: (949) 791-1500

Service: (949) 791-1600

Parts: (949) 791-1600

Call (949) 791-1500

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buying experience Fletcher Jones recommend dealer customer service sales person professional helpful

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Showing 1,016 reviews

October 17, 2021

SERVICE VISIT

Check in was easy and the associate was helpful in explaining what I needed to do. Process was seamless and I have communication updates several times during the day. Perfect! explaining what I needed to do. Process was seamless and I have communication updates several times during the day. Perfect! More

by Astrid

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

David Derebenskiy

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Oct 18, 2021 -

Audi Fletcher Jones responded

Hi Astrid, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 16, 2021

SALES VISIT - NEW

BEST experience ever! Mike was incredible from the first time I talked to him. He made everything so easy, fast and super knowledgeable. I cant believe how amazing he was and LOVE my new Audi. time I talked to him. He made everything so easy, fast and super knowledgeable. I cant believe how amazing he was and LOVE my new Audi. More

by cassieblakely17

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Monica Ward, Mike Burns

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Oct 18, 2021 -

Audi Fletcher Jones responded

Hi CassieBlakely17, Congratulations on your gorgeous new Audi purchase! Thank you for choosing Audi Fletcher Jones! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Mike ensured you had a great time while searching for the perfect vehicle that best suits your needs! We'll make sure to pass along the kind words expressed on your behalf. Our team is grateful for your business and we look forward to working with you for many years to come! We wish you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 16, 2021

SALES VISIT - NEW

Super Clean Dealership - Mike Burns is the absolute best to work with, he made the entire processes completely seamless and got us a fantastic deal. We will be sending all of our friends and family his way! to work with, he made the entire processes completely seamless and got us a fantastic deal. We will be sending all of our friends and family his way!! More

by elliotlaurance

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Burns

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Oct 18, 2021 -

Audi Fletcher Jones responded

Hi ElliotLaurance, Congratulations on your beautiful new Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike Burns. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to pass along the kind words expressed on your behalf. Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

October 15, 2021

SERVICE VISIT

Ryan is a great customer service agent. He is helpful Ryan is a great customer service agent. He is helpful and knowledgeable. I have used him for the last four years. I would not go anywhere else. Ryan is a great customer service agent. He is helpful and knowledgeable. I have used him for the last four years. I would not go anywhere else. More

by None

Recommend Dealer

Yes

Employees Worked With

Ryan Rabusch

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Oct 18, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for your genuine rating and amazing feedback regarding your experience with Ryan. We take great pride in serving our guests well and building lasting relationships with our guests. All of us at Audi Fletcher Jones is thrilled to know of the great confidence and trust you have experienced over the last four years working with our service team. We hope you always feel welcome to contact us anytime! Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

October 15, 2021

SALES VISIT - NEW

Mike is a professional is every manner. His easy going, no pressure style put us at peace throughout the entire endeavor of looking at a new car, the test drive, explanation of the cars features, the appli no pressure style put us at peace throughout the entire endeavor of looking at a new car, the test drive, explanation of the cars features, the application process and up to the financing department part of the transaction. I'd buy a car again form him and recommend all I know to see him for a purchase. More

by Scott@blueoakspa.com

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Burns

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Oct 16, 2021 -

Audi Fletcher Jones responded

Hello Scott@blueoakspa.com, Congratulations on your beautiful Audi purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Mike. It's wonderful reviews like yours that truly represent what we strive for everyday! It brings us so much joy hearing that Mike went above and beyond with reaching the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team is grateful for your business and recommendations and look forward to working with you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

October 15, 2021

SALES VISIT - NEW

Excellent follow up from the first day I expressed interest in a vehicle coming in. Great, streamlined process with Mike B once I made the decision to lease my gorgeous new Audi. interest in a vehicle coming in. Great, streamlined process with Mike B once I made the decision to lease my gorgeous new Audi. More

by Murphyduehring

Friendliness

Recommend Dealer

Yes

Employees Worked With

Monica Ward, Mike Burns

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Oct 16, 2021 -

Audi Fletcher Jones responded

Hello Murphyduehring, Congratulations on your gorgeous new Audi lease! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. Guest experience is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Mike Burns ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect. Thank you for allowing us the opportunity to earn your business and our team is looking forward to welcoming you again soon! Enjoy! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

October 15, 2021

SALES VISIT - NEW

Made us feel at ease, didn’t place any pressure at all. Very nice and accommodating! Very nice and accommodating! More

by JuliaJenkins810

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Burns

Report | Print

Oct 16, 2021 -

Audi Fletcher Jones responded

Hi JuliaJenkins810, Congratulations on your recent beautiful Audi purchase! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. Enjoy! Best Wishes, Your Friends and Family at Audi Fletcher Jones

October 15, 2021

SERVICE VISIT

Working with Jose is always a pleasure. Friendly, responsive and great communication is always provided. responsive and great communication is always provided. More

by Spencer1

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jose Magana

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Oct 16, 2021 -

Audi Fletcher Jones responded

Hello Spencer1, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jose and appreciate you complimenting our level of professionalism. Thank you for allowing Jose the privilege to earn your business and attend to your service needs! Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

October 13, 2021

SALES VISIT - USED

Abel is a wonderful gentleman who got all our information and paper work in no hurry ! and paper work in no hurry ! More

by dannyquintal10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Abel Ou, Monica Ward

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Oct 15, 2021 -

Audi Fletcher Jones responded

Hi Dannyquintal10, Congratulations on your gorgeous purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests a wonderful experience. With that being said, it is a delight to hear Abel went above and beyond with reaching the best pricing to care for your vehicle. We'll be sure to relay over the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

October 12, 2021

SALES VISIT - USED

Absolutely exceptional experience! Kennedy in sales is amazing, he made sure every need was met! amazing, he made sure every need was met! More

by urbangrayhome

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Marco Saines, Kennedy Emesibe , Derek Chaves

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Oct 12, 2021 -

Audi Fletcher Jones responded

Hi Urbangrayhome, Congratulations on your gorgeous Audi purchase! We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it's wonderful to hear that Kennedy delivered an exceptional sales experience! We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and we're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

Audi Fletcher Jones

Audi Fletcher Jones Awards Awards

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